This location is a convenience store/gas station, but they had an assortment of trailers available when I dropped this one off. Customer service was great!
John L
Customer Reviews for Woodland Food Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I think the man I dealt with was the owner and I left in tears. He was not only rude and abrasive, but he was also yelling, YELLING at me. Telling me I was rude and talking to my son-in-law trying to justify his yelling at me. I have never been treated like that in my life by a total stranger whom I was paying for something. When we arrived, he told me the website was down and we would have to wait. When I questioned what he meant, he started yelling. The last thing he yelled was that if we were one minute past six, he would charge me another day. I would never go back there. I immediately called U-Haul upon leaving and the man on the phone was great. He assured me that the owner couldn't charge me. I received my receipt and it looks correct. Moving is a very stressful thing that people do. If this man gets angry that fast, he may not be the best to represent U-Haul.
Heather MVery helpful
Curtis BI have no idea, you guys are doing a great job NOW !!
ROBERT LThe trailer i used the lights would work intermediate. Its not safe to haul something out of state when lights are not working properly.
Gary SEasy in and out-friendly staff
LAWRENCE BQuick and easy spot to drop off your rental
LAWRENCE Ba gas station. easy in and easy out. clerk met me outside upon trailer return, was there for only a couple minutes. fast service.
DANIEL DThe customer support was very helpful and they were able to help me out with the order. Appreciate your help and patience. Mr.Kamal was very nice and kind. Thank you.
Charles EGreat service
Anne DLocation for drop off was mediocre. No final re ceipt just drop and go with no assurance. Not as happy with drop off as we were with pick up location.
SKYLER REverything was very easy and worked as it should. No complaints here.
NICHOLAS RThe guy on duty in the store had no knowledge about the equipment (trailer), did not know the ball size (2 inch), and gad to be asked to come out to help lift the tongue of the trailer on the ball.
Dan NSuper helpful and Super friendly.
JONATHAN JKamal was very helpful and made this super easy to use!
Jose RCustomer service was nonexistent.
Gary HThey still haven't returned the difference, I over paid for miles and used less then estimated. They have not returned my money. Very disappointed and I feel ripped off
HEATHER SDidn’t go in, used drop box so couldn’t take after photos
Sara KEverything was great!
TERRY E