Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
My boyfriend had to come up and lift the trailer we have rented several times and this
Time was awful
Chelsea K
Rating:
5.0
Customer did not leave a comment.
BRENDA S
Rating:
5.0
Customer did not leave a comment.
JOSEPH H
Rating:
5.0
Customer did not leave a comment.
JOSEPH H
Rating:
4.0
Customer did not leave a comment.
DARRYL B
Rating:
5.0
Customer did not leave a comment.
PETER C
Rating:
5.0
Customer did not leave a comment.
BONNIE G
Rating:
4.0
Customer did not leave a comment.
RUSTIN S
Rating:
5.0
Customer did not leave a comment.
LARRY S
Rating:
1.0
Get the workers training how to get the job done
CHARLES C
Rating:
5.0
Awesome and quick return
CAROL J
Rating:
5.0
Customer did not leave a comment.
DANIEL L
Rating:
5.0
Customer did not leave a comment.
HOPE O
Rating:
4.0
Customer did not leave a comment.
RICHARD H
Rating:
5.0
Very friendly and helpful.
KELLIE C
Rating:
5.0
Customer did not leave a comment.
THOMAS C
Rating:
5.0
Customer did not leave a comment.
CARMEN T
Rating:
3.0
Not the correct location. Could not say. There is no uhaul st this woods.
LISA Z
Rating:
5.0
Customer did not leave a comment.
BRIAN P
Rating:
5.0
It was great and easy...
DAVID C
Rating:
5.0
Nothing I'm about to mention is the fault of the location I rented from; it's just overall maintenance items that I noticed during my rental. And I understand the equipment gets constantly moved around from location to location.
The drivers' side headlight on the 15' box truck was foggy and extremely dim when driving at night.
The front wheel straps on the trailer need some attention—not the straps themselves, but the ratchet portion. They could use some grease or lubricant. One of them came loose and off the tire during the trip back, and I cranked it down as tight as I could get it when loading the vehicle. Thankfully, nothing happened during the trip because of it.
The rubber retainers that hold the chain S-hooks in place were either missing or needed to be replaced. We used tape, but some people might not have that or think of it.
Otherwise, the staff was fantastic, the equipment was ready to go when I got there, and everything was explained or answered to my satisfaction.