Tried to use truck/share self pickup. After I finally got the location on my phone to work, the key in my box was the wrong one. The store was not open yet so I had to call and get help. The lady I talked to was very nice and helpful and I finally got the correct key. This put me 45 minutes late for a one day rental. I also rented an appliance dolly but got a smaller, regular one instead. Upon returning the truck the site wouldn't find my location so I had to find store employee (who was very nice and took care of me) to check me out.Christopher S.
Customer Reviews for Wright City Liquor
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Hadley H.
Awesome service.DERRICK V.
Customer did not leave a comment.Cesar R.
The young man that took care of us made this transaction painless.Daniel D.
Customer did not leave a comment.Arthur H.
Customer did not leave a comment.John M.
Customer did not leave a comment.WILLIAM C.
Delivery was just fine.George F.
Don't lie about how much the truck will be got a quote for 35$ ended up paying 120$ totalCarter P.
They made dropping off the trailer easy and fast.Rickey T.
The truck in the storage area was dirty and moving pads were just thrown in the back all over. I had done pre-check-in but had to wait to do a counter check-in. Renter furniture dolly and they did not have one and I have yet to receive a refund. The truck was not filled up and the roof had a hole in it.Randy L.
We had a great experience. ThanksRickey T.
The owner was very nice. Overall it was a great experience. Easy and quickSamantha P.
Customer did not leave a comment.Jeffrey H.
Customer did not leave a comment.Jack S.
Farris was very courteous and helpful and got us on our way quickly!MARY W.
The drop-off experience was a dramatic change from the pick-up experience. People here were helpful, knowledgeable, and efficient.William F.
The online check in was not going through so I had to wait for someone to help me inside. It was not an issue with their location but with the online check in service.Christy C.
Customer did not leave a comment.Sarah L.
Everything was great, would use again if neededMichael A.
Download the Uhaul App prior to getting started with making the Reservation.Brendan G.
Owner was real nice and took care of everything. Took a little while to get truck. Software wasn't working well, and had to run setup a few times before it worked. But he said that was getting updated in a few days. Other than that great experienceBrian H.
Customer did not leave a comment.Clem N.
They were very accommodating and got me just what I needed.Michael M.
I chose this location because of late night and weekend hours.Daniel J.
Great service. New blankets. Very clean trailer.David J.
There were computer problems with this rental and the guy had to call uhaul to get it straightened out. But this was not his fault.Lonny B.
We went there to turn in the equipment because the address originally given to us did not exist on google maps, and UHAUL was not answering their phone. There was a location similar to the one provided in a neighboring town with a different zip code but was not going to drive the uhaul all over the countryside looking for it. The guy in Wright City and this store took it in and was very helpfulLonny B.
Customer did not leave a comment.Gary C.
This merchant was helpful and I would suggest no changes.William A.
a crowded (product, not people) liquor store.....One clerk.Lonnie R.
Customer did not leave a comment.Robert M.
Great serviceDavid C.
Customer did not leave a comment.john C.
This place was wonderful to rent from. I wish all locations were like this one.Kimberly A.
Customer did not leave a comment.randy T.
Great help at a late time of day... grateful for his friendly assistance!Mary S.
He told is both uhauls he had was reserved didn't even as us if we had a reservation so we went back home check our emails and find out that one was on reserve for us at that location so we drove an extra 45 miles...Jackie T.
Customer did not leave a comment.Michelle H.
little additional space for drop off. The parking lot is small and already had a large uhaul truck there, but we made it work.renee B.
Amazing family who shouldn't have to put up with the crap the uhaul corporate company can't fix themselves with all their money.Jen M.
Customer did not leave a comment.Stephen L.
Night and day difference. Friendly and helpful service. In and out so we could get on with our move.Tim L.
Website says they open at 7:00 am but U-Haul website says 9:00. Took it there at 7:00 they were closed. Tried using drop off mobile but it would not take my location. So I called U-Haul they said I had to wait till 9 am. I did and they still never opened. Call U-Haul again and they documented everything over the phone and I took pictures of gas and odometer. Horrible horrible service. The worse ever.michelle C.
Customer did not leave a comment.Elaina M.
Customer did not leave a comment.Christopher B.
Customer did not leave a comment.rich G.
Took an hour to get my uhaul truck and they gave me the wrong dolleyAbbey K.
Customer did not leave a comment.Stephen W.
Customer did not leave a comment.Richard H.
Customer did not leave a comment.Amanda K.
Customer did not leave a comment.Randel B.
Great customer service...DIEGO M.
Customer did not leave a comment.Lilia D.
Customer did not leave a comment.KATHI H.
Customer did not leave a comment.Dennis B.
Customer did not leave a comment.Gregory T.
Customer did not leave a comment.Mike F.
He over charged us on the return. We only drove 57 miles and somehow were charged for extra miles and we filled the tank to 3/4 full and he didn't give us credit for that and charged us $21 plus tax for fuel. We were ripped off.marta A.