Customer Reviews for Wylie East Self Storage
(U-Haul Neighborhood Dealer)

319 reviews

1511 E FM 544   Wylie, TX 75098

(469) 606-2345

Hours

  • Mon–Fri
    8 am–5 pm
  • Sat–Sun
    Closed
Special Operating Hours
  • 12/26/2022: Closed
  • 1/2/2023: Closed

Services at this Location:

Contact Us

(469) 606-2345

1511 E FM 544
Wylie, TX 75098

Services at this Location:

Hours

  • Mon–Fri
    8 am–5 pm
  • Sat–Sun
    Closed
Special Operating Hours
  • 12/26/2022: Closed
  • 1/2/2023: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Nathan H. 
Rating:
5.0

Great experience!!!

Gary C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Taylor T. 
Rating:
5.0

Very friendly and a great experience.

Shannon O. 
Rating:
5.0

Customer did not leave a comment.

Shannon O. 
Rating:
5.0

Very very helpful nice people

Richard S. 
Rating:
5.0

Just loved the staff

JOHN G.  |  Overall Experience 
Rating:
3.0

The website did not work for me. It took me nearly two hours to finalize the truck rental. Long waited time drop calls the experience was not good at all.

SANDRA W. 
Rating:
5.0

good choice Great 3 mo special @ $50/month for 12x20 with AC.

Gregory B.  |  Overall Experience 
Rating:
5.0

Very nice place nice lady and very very affordable units. Wylie Storage gets ⭐️ ⭐️⭐️⭐️⭐️ Form me thank you for all the help.

Jesssica C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CURTIS V. 
Rating:
3.0

Just have a sign pointing to where the Uhaul place is, I was walking into the propane office.

LaShuntra T. 
Rating:
5.0

Very friendly and helpful. Wonderful experience

Vicki M. 
Rating:
5.0

You can make sure your next customer talks to Sharon! That will make their experience absolutely wonderful!

Tommy M. 
Rating:
5.0

Keep supporting the community

James A.  |  Overall Experience 
Rating:
5.0

This is the best place. Everything good that you can think of I can't list them all. It have so long that I really take the time to submit a review because thuu it s place deserve it. The best place.

Sang D. 
Rating:
5.0

Customer did not leave a comment.

Micheal L. 
Rating:
2.0

Truck would not start -battery was dead. I had to call UHaul roadside assistance to jump battery because location is not open on weekends.

Lynda C. 
Rating:
5.0

Customer did not leave a comment.

Eddie T. 
Rating:
5.0

Keep doing what you're doing. Seem less transition. Sharon did an awesome job. Sometimes during closings thing get pushed to a different time or day. Sharon was able to help with our pickup time.

Eddie T. 
Rating:
5.0

Great team

Miguel U. 
Rating:
5.0

Everything okay ftom my perspective.

Dedan K. 
Rating:
5.0

Customer did not leave a comment.

Lucas S. 
Rating:
5.0

Customer did not leave a comment.

James O. 
Rating:
5.0

great staff and very convenient

Sean S.  |  Overall Experience 
Rating:
5.0

Outdoor camper parking. Moved for covered parking.

Dina W.  |  Overall Experience 
Rating:
5.0

NA

Beniyam G. 
Rating:
5.0

Customer did not leave a comment.

Mark C. 
Rating:
5.0

Customer did not leave a comment.

ronnie D. 
Rating:
5.0

Customer did not leave a comment.

Patrick C. 
Rating:
5.0

Customer did not leave a comment.

Sean R. 
Rating:
5.0

Thank You!!! For making moving easy

Markenous M. 
Rating:
5.0

People are awesome, so friendly and helpful! I was even asked if I needed help loading my trailer!

Kim S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kyle W. 
Rating:
5.0

Everything was great

Aaron M. 
Rating:
5.0

The facility and the staff are absolutely amazing and would recommend to everyone. Thank you I will be back.

Rob M.  |  Overall Experience 
Rating:
4.0

Great service

Karl C. 
Rating:
5.0

Fast and easy

Andrew J. 
Rating:
5.0

Customer did not leave a comment.

John P. 
Rating:
5.0

Customer did not leave a comment.

DAVID P. 
Rating:
5.0

Customer did not leave a comment.

Reynaldo O. 
Rating:
5.0

Excellent self storage facilities

Lila B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

Very friendly and understanding staff!

Mark C.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Joseph L. 
Rating:
5.0

Customer did not leave a comment.

Edward G. 
Rating:
5.0

Customer did not leave a comment.

ERIC C. 
Rating:
5.0

Absolutely best Uhaul experience. From the minute I walked in the door it was all smiles from the staff. It was a seamless process to pick up and return. I highly recommend this location!

Tyler M. 
Rating:
5.0

Customer did not leave a comment.

DUC V. 
Rating:
5.0

The employee's were extremely friendly and very helpful!!

ROBERT H. 
Rating:
5.0

Customer did not leave a comment.

Julie K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ladd L. 
Rating:
5.0

This was so swift and efficient I could hardly believe it! The woman helping us was wonderful! Thank you very much!! Thanks!! Anne

Anne H. 
Rating:
5.0

I paid over $70 for a Uhaul when the advertised price was $19.95. The website didn't want to work, so I downloaded the ap. That didn't want to work at first either. Renting a uhaul is supposed to be easy and inexpensive. It was anything but easy and inexpensive. Checking it out was a nightmare bc the website and the app didn't want to work. Funny how checking it back in was less of a hassle than anything else. Uhaul needs to get it together. It's Uhaul as a company not the place we rented it.

Joseph H. 
Rating:
5.0

Customer did not leave a comment.

BRUTON S. 
Rating:
5.0

I would highly recommend Wylie East self storage, great staff, very easy to work with only leaving because I have a new shop buy I will definitely keep getting my uhaul rentals there as needed. Thank you all again

Jennifer M.  |  Overall Experience 
Rating:
5.0

I tried to only rent one dozen blankets. For some reason we were charged for four dozen blankets. We didn't use any blankets. We would very much appreciate being reimbursed for the cost of the blanket rental.

Trent R. 
Rating:
3.0

I was charged for an extra day & was never told that they would. I think they're ripping people off!

Sue Ella L. 
Rating:
4.0

Drop off location small. Dropped off trailer in easiest location possible.

CHRISTOPHER JOSE A. 
Rating:
5.0

Customer did not leave a comment.

John M. 
Rating:
5.0

Customer did not leave a comment.

Shannon O. 
Rating:
2.0

Customer did not leave a comment.

JOHN H. 
Rating:
5.0

Customer did not leave a comment.

Bobbie H. 
Rating:
5.0

Customer did not leave a comment.

Daniel G. 
Rating:
5.0

Customer did not leave a comment.

Charles A. 
Rating:
5.0

The people were so friendly and they did not belittle me into buying insurance like the other Uhaul place I went to.

JOHNNY L. 
Rating:
5.0

No improvement needed. Excellent experience.

SUSAN B. 
Rating:
5.0

Easy and quick service Friendly staff

CHRISTIE S. 
Rating:
5.0

Fast and friendly.

Martin N. 
Rating:
5.0

This was the best experience I've ever had renting a Uhaul! She was very kind and helpful and they made the experience seemless and easy!

Amanda F. 
Rating:
5.0

Excellent, very helpful at a time when needed most.

Mike C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Timothy K. 
Rating:
5.0

I've rented many storage units over the years. This one is the best I've come across.

Devin P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Doug W. 
Rating:
5.0

Mike was awesome there. Very nice and very helpful.

RENE L. 
Rating:
5.0

keep on doing what you are doing

JAMES M. 
Rating:
5.0

Customer did not leave a comment.

MELBA D. 
Rating:
4.0

Customer did not leave a comment.

John S. 
Rating:
5.0

Mike was always responsive and friendly. Great facility!!

Tina G.  |  Overall Experience 
Rating:
5.0

Nothing. They were all wonderful

KELLE S. 
Rating:
5.0

Customer did not leave a comment.

Vincent P. 
Rating:
3.0

Hard to find and not marked very well

Jonathan L. 
Rating:
5.0

Customer did not leave a comment.

Mike F. 
Rating:
5.0

Super nice guy there.

CHRISTOPHER M. 
Rating:
5.0

The staff was very helpful and friendly. I will definitely recommend them to anyone who needs a storage facility.

Vic E.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARK S. 
Rating:
5.0

Customer did not leave a comment.

Israel H. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey T. 
Rating:
1.0

All i can say is, never again.

Eguono O. 
Rating:
5.0

Manager at the desk was extremely friendly when I picked up and returned the truck. When I returned, I had heat exhaustion and he gave me water and a place to sit down and made sure I was doing OK.

John L. 
Rating:
5.0

Customer did not leave a comment.

Tommy R. 
Rating:
5.0

Customer did not leave a comment.

KHALEEM S. 
Rating:
5.0

Customer did not leave a comment.

DANIAL L. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL A. 
Rating:
3.0

Friendly staff. If they don't have an item they will find it for you. I frequently use this location.

COLLIN A. 
Rating:
5.0

Thank you for allowing us to store our extra boxes this past year. Everything was well maintained.

Phil N.  |  Overall Experience 
Rating:
5.0

Great experience!!

Danny B. 
Rating:
5.0

Nothing I can think of

MARCUS P. 
Rating:
5.0

Customer did not leave a comment.

JAMES M. 
Rating:
5.0

Best customer service ever!!

DAVID M. 
Rating:
5.0

Better office signage at the location. Two businesses operating out of one building and two doors. The etched glass on the door is elegant but unreadable at a distance.

Mike B. 
Rating:
5.0

Good service, very clean, sanitizer inside the uhaul. Uhaul ready early for pickup. Thank you Mike for some good hints for safety to operate the uhaul truck.

Mylinh N. 
Rating:
5.0

Employee was very nice

Patricia F. 
Rating:
5.0

Mike is amazing!

Angela M. 
Rating:
5.0

Customer did not leave a comment.

John E. 
Rating:
5.0

Customer did not leave a comment.

BRIAN E. 
Rating:
5.0

Customer did not leave a comment.

CHARLES C. 
Rating:
5.0

Customer did not leave a comment.

MELISSA M. 
Rating:
5.0

Customer did not leave a comment.

ERIC V. 
Rating:
5.0

Friendly & helpful staff

John G. 
Rating:
5.0

Customer did not leave a comment.

JONATHAN P. 
Rating:
5.0

A bit tucked backed, but worth the few minutes off of 78. The truck was sitting out front and the gentleman was there to greet me before I even got out of the car. Check in was smooth (check-in online if you can makes things faster) I was soon out the door. When I returned, I was greeted by a lady before I could make it to the door. Never stepped back in. She had everything to go after a quick check in the cabin and the trailer. These are good kind folks. Highly recommend!

Jason W. 
Rating:
5.0

Awesome location and people to rent from.

TIMOTHY T. 
Rating:
5.0

Very friendly staff. Always willing to help and make my move as easy as possible! It was one less stress during a crazy moving day!! I would recommend this company and location to anyone. Truck was well maintained and had safe tires for my move in the rain. Have well kept knobs and hooks inside the cargo area to help latch down items. Very great experience.

Kaitlin N. 
Rating:
5.0

Customer did not leave a comment.

Danny S. 
Rating:
5.0

I will absolutely go back to them if i need to rent a uhaul.

TARIQ A. 
Rating:
5.0

Change nothing, amazing customer care! Hands down my best U-Haul experience over these many years. Thank you!

David A. 
Rating:
5.0

Everything was more than wonderful. These folks know good customer service.

BRIAN V. 
Rating:
5.0

I will recommend this facility and will not hesitate to use them again.

Roger L.  |  Overall Experience 
Rating:
5.0

Easy peasy.

CARTER L.  |  Overall Experience 
Rating:
5.0

Employees were very friendly and helpful. The owner actually helped me jump my car. Facility was convenient, well maintained, and had plenty of room to load and unload!

Larry K.  |  Overall Experience 
Rating:
5.0

Mike was great!

Kenneth S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Steve D.  |  Overall Experience 
Rating:
5.0

Mike is super. Best storage unit I’ve ever used. I would recommend this place to anyone.

Darryll J.  |  Overall Experience 
Rating:
4.0

good service

James W.  |  Reservation 
Rating:
5.0

Leighann was very helpful and great! Very smooth moving in!

Kimberly J.  |  Reservation 
Rating:
5.0

The staff is incredible and very friendly. I would highly recommend this facility to anyone!

Daryle G.  |  Reservation 
Rating:
5.0

We cancelled the storage we did not utilize

arul t.  |  Reservation 
Rating:
5.0

They go above and beyond to help move you in and make sure all is well afterward.

Renee R.  |  Reservation 
Rating:
5.0

What a wonderful experience. Mike was the best, handling everything with a great personality! He gave me the extra mile and was a valuable service to my move!! Thanks Mike!!!!

Gerald D.  |  Reservation 
No reviews have been submitted for this location.

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