Customer Reviews for Wynn's South Y

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Wynn's South Y

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Tracie P. on

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Very friendly and accommodating ????

Kayla W. on

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Had to call and extend reservation bc our moving day was a disaster. Great experience with the phone representative. We have used this location to move in the past. The owner is delightful so we will continue to use this location.

GAILDARIUS W. on

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TIM M. on

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Great service and very friendly people. Don’t change anything!

Keith R. on

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Anthony S. on

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Gary B. on

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Angela T. on

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MICHAEL H. on

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Vicky W. on

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It seems to be a more uhaul prepared location.

steve A. on

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Kevin P. on

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Excellent customer service. Very easy, in and out!

marshall C. on

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Cheryl H. on

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Rented a truck for 3 days n a dolly need up paying 250 never again will I use a uhaul truck the truck was supposed to be 39.95 a day only used it for local moving this was horrible

bryan M. on

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Wish I had been picking up from a location like this one.

BEN S. on

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Great service and people!

Jean H. on

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clay P. on

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Eddie M. on

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I made a reservation online at another location on the opposite end of town,upon reviewing this morning I noticed that my reservation was at a different location. I was not contacted by the location to tell me of the different pick up location.

Brandi W. on

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claudia W. on

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james G. on

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mark D. on

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John R. on

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david R. on

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thomas B. on

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mary M. on

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Pasty and the Wynn family are so friendly, efficient and willing to help get the right equipment for the job! Thanks so much!@

John C. on

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David B. on

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It was not the location I selected in my initial reservation. Dropped on Sunday morning and thus no personnel was there. Not much space to drop the trailer without some concerns it might be in the way.

monica B. on

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Excellent service

byron G. on

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Wade H. on

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your over the internet Smartphone check in... is a DISASTER! I may never use Uhaul again because of it. Moving is enough stress already. Why are you adding to it? Also, the owners at the pickup location, can not help. And it took over an hour for your 800 number to answer. PATHETIC!

Regina W. on

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Shunda J. on

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Daniel J. on

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This location spoke poorly about uhaul and made many comments about my vehicle saying it was too small and under powered thick it pulled the trailer and stopped it with no issues.

James D. on

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Jonathan S. on

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The people were very helpful, everything was as it should be. Excellent service.

Kayla W. on

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Willis N. on

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James S. on

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Jeffrey S. on

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Customer service is pathetic. The lady that called from Wynn’s South Y was rude.

TANYA S. on

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Keep up the excellent work, thank y'all

Thomas C. on

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Tawanda M. on

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William R. on

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Wayne M. on

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Rose Anne M. on

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Carolyn M. on

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Very sweet. Wonderful people.

Bobby D. on

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c.w. M. on

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Frank J. on

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Clean your moving blankets. The blankets had been previously used and glue from tape transferred to my oak furniture, which I now have to clean with Goo-Gone.

Sharon D. on

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Alan M. on

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Brent H. on

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ALAN H. on

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chris B. on

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Nedra S. on

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James M. on

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The equipment was in poor condition and allowed water to enter cargo box in the middle of the box and I had a soaked mattress and two boxes of books and a box of pictures and prints damaged.

JEMERIAL B. on

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Kenny Z. on

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STEVEN R. on

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Ellen B. on

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Friendly and excellent customer service!

Teressa G. on

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Wanted to drop off my rental at night. Was a little hesitant about leaving the key.Called the owner who promptly answered at 7:30 at night. She said not to worry drop them in the nail box as in 30 years she had never had a problem.What a great experience!

Chris T. on

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Cup holder in rental truck was not cleaned. Bottom was covered in dark sticky residue.

Loleata C. on

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ARTHUR L. on

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Thomas T. on

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Stanley T. on

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Wasn't sure about leaving key and materials in mailbox anyone had access too...

Gerardo R. on

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ANTHONY B. on

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Great customer service. Would recommend them to anyone.

Kathleen E. on

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Awesome service

JASON K. on

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Clarence F H. on

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Richard H. on

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kim M. on

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My First Experience And It Was Awesome !!!

beth M. on

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Great customer service. Very accommodating. Would use again.

Michelle S. on

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ty W. on

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LEE C. on

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Robert B. on

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Jemerial B. on

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Travis W. on

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chanelle C. on

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My husband, a retired Army General, and I have been renting u haul trucks for over 40 years. In the past 2 years, I believe we have rented at least 6 times alone. We are good customers. We have NEVER had a bad experience. We called to verify that Wynns would still be open, we were due to arrive at 4:05. I was informed no, she had to leave promptly at 4. We filled up the truck, we only used a 1/4 of a tank of gas. The lady at Wynns was pulling out when we pulled in and clearly saw we came from the gas station. She contacted me on Monday to inform me that the gauge said not full. I understand many people try to get by and perhaps lie. But I was highly offended that she insisted. My husband spent 36 years protecting our right to freedom and happiness. I do not know a more honorable honest man, actually a human being. To add insult to injury she told me that she regretted informing me of the additional charge since i was so rude. I wasn't rude, i was firm on what happened. she even admitted that sometimes the gauges stick. Her professionalism and lack of customer service consideration was unacceptable. then she called back later and told me I was 19 miles over the allowed rate. Perhaps we were. I didn't want to call her back after the first conversation. You see, it wasn't about the money. It was about her lack of people skills and lumping me in to what I guess are her everyday dishonest customers. Thank you. Chanelle Cosumano

DAVID B. on

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FRANZ S. on

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TARA B. on

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chanda H. on

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Have the person at the counter wait on personal phone calls and serve the customer first instead of having them wait 20 minutes.

BARRY G. on

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Melanie Z. on

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over charged mileage by ten miles as well as told we used the hand truck and was charged for that as well when we did not use it! Will never use again and would not recommend.

ANTHONY M. on

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I am telling everyone i know NOT to use u-haul or this location. I have moved several times over the years while serving in the military and this moving experience is by far the WORST experience I have had with a rental company.

David P. on

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Very friendly and helpful!

teresa Y. on

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when I started back with the trailer it did not have running light and it was dark...

JOHN L. on

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MARSHALL C. on

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Very friendly and professional. Will only go back there if rental is needed.

BECKY S. on

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MARK J. on

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The drop off location was closed with a note on the door stating 'On Vacation' so I simply dropped off the trailer next to the building. Had no interaction with any personnel at the location.

Dawn P. on

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JESSIE W. on

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This experience was awesome

BOB F. on

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They are a great place to go

Mary C. on

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