Location is excellent & staff is helpful & friendly. Equipment was clean but it is in need of maintenance. Old & steering is loose. Took a lot of effort to keep it under control.
Kenneth B
Customer Reviews for YDS Van Alstyne LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Scott and his team are always amazing. We have an emergency need for a trailer and Scott went above and beyond to help accommodate our request. He is amazing. He made the process seamless.
ROBERT RThe truck had an issue in that it wouldn’t recognize the shift lever was in park. Not a huge deal as it would still turn off/on but would beep like crazy while turning the truck off. I let the destination provider know about it. Also the drivers seat belt was cut about halfway through.
David EDespicable truck was not safe. It had front end issues and go 50 miles an hour due to the uncontrollable shaking
Billy HScott and team were amazing at Yellow Door Storage. Clean, dependable vehicles and excellent customer service.
robert rMr Wortham and his crew were awesome to work with. Complimentary coffee was much appreciated. Highly recommend.
MICHAEL WNo one on site during business hours. Had to call a phone number on the door to ask where to park the truck.
CLINTON PVery nice people to rent from
Aaron S