There hours of operation is great ant the gentleman that helped me was great.
Dianna W
Customer Reviews for Yes J Mini Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Professional, kind, and helpful! Thank you!
ELIZABETH KThe people there were very helpful. Product was clean and well maintained and very helpful through the entire process
Devin SCustomer service was friendly and helpful. Getting the trailer was quick and easy.
Sophi GPicked up the truck on empty, spent over $100 to fill and only received a $30 fuel credit. Not pleased with this location.
Johnathan WHad to unhooked trailer from My car and roll it to the spoke by myself. Associate wouldn’t help
Nancy WGreat customer servive
Jeff Sdon't give away a reserved truck. after driving a couple hundred miles to pick up the 15' truck that i had reserved for weeks, they gave it to another customer because of a lack of gas in the other customers smaller truck. i ended up with a much smaller truck (10') and no appliance dolly. just the worst. now of course i have to do it all over again because i couldn't move everything the first time, have to wait for another PTO day, drive drive drive, and again see if i can get somebody to help me. totally jacked up our move.
Frank MThe young man that helped me for pickup and return was exceptional. Very friendly, helpful and thorough. I rent a LOT of U-Hauls and this was customer service at its best. Thank you young man.
CHRISTIAN HToo technology heavy. Not customer focused. One example is check out, had to ask the counter to physically check out the truck to be complete check out.
Ron T