Customer Reviews for Yogis Cruise Inn Pizza
(U-Haul Neighborhood Dealer)

Rating:

5.0

Service was quick, helpful, and friendly. Would highly recommend for equipment rental.

Rating:

1.0

My initial overall negative comment is not based on location but experience over all with U-Haul. I am disappointed with U-Haul. I reserved a truck here in Lafayette, received a call that the first location did not have the truck I needed. They gave me a second location that would. I went to the second location at the agreed upon time. That truck was not there either. Dispatch gave me a third location that had a truck but was located over an hour away. This was costly in fuel there and back plus time wasted. I was only offered a $149 discount which was not really acceptable. This is the second time in under a month where U-Haul said that they would have a vehicle and didn’t. I will no longer be using U-Haul for transportation needs.

Rating:

2.0

Real live people on site to assist.

Rating:

1.0

The truck was invested with Cock Roaches...thousands! The truck cabin was filthy. No one ver cleaned this or even looked inside! This is a PIZZA PLACE not a Uhaul center. HORRIBLE!

Rating:

2.0

I went in and had to do the reservation on the app while I was there rather than her just doing the reservation. I also was only going a few miles to pick items up and take them to my house, so I did not take the additional insurance. However she added it anyway even though I told her I didn’t want it. I didn’t realize this until I got the email receipt at the end of the rental. Also, the truck was in rough shape - dings, dents, rust. The time it took on the app to do everything was seriously longer than the time I had the truck in my possession. The app didn’t work right.

Rating:

4.0

It started off very ruff. No one told us that we had to do this online. Through the app. I was furious. I didn't know how to do this. IF I had been told this ahead of time I would have made sure to have gotten help. I received a call from a very nice man and he did what needed to be done from his end. TY John for helping

Rating:

1.0

We had to shovel the uhaul truck out which was completely unexceptable. The truck stalled everytime you stopped. We even had to have road side assistance out at one point because it would not even restart.

Rating:

5.0

Thanks for all the help doing things on the phone to make everything proper.

Rating:

5.0

Everything was good

Rating:

5.0

The key that I got for the U-Haul truck was bent. I did not bend it. It was like that when I got it out of the box after purchasing the U-Haul..