Customer did not leave a comment.Lindsay B.
Customer Reviews for Youngs Family Furnishings
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The Merchant, Mr. Young, overcharged me for the U-haul rental. Miles out was: 64,788.4 Miles in was: 64,825.4 = 37 miles. He added 28 additional miles to my bill which is $27.72. He refuses to return calls, or emails. Visited location twice, he is not there.JULIA T.
Owner was really rude almost had an altercation with my boyfriendKaneisha L.
Customer did not leave a comment.WARREN K.
Customer did not leave a comment.Michele H.
I was originally directed through U-Hauls website to pick up the truck at The Store House. After fiddling around there for an hour looking for keys and trying to get a hold of customer service I was finally informed that the ride wasn't returned on time and that a different vehicle was available at Youngs Family Furnishings. I really wish I could remember the gentlemans name that assisted me at YFF since he was very laid back and cordial. He completely turned around what had only been a negative experience.DAVID E.
Overall, it was good experience & the gentleman who checked me in was very courteous & helpful.Leslie T.
Customer did not leave a comment.Dennis C.
No one showed up for almost 40 minutes.jonesha S.
Overall my experience with Uhhalg was horrible and I wouldn't reccomend it at all. The website was constantly down making reserving a truck and returning the truck a nightmare. The wait times on the phone was equally as terrible with constant disconnections. I rented a truck for one day and didnt even get it for a full 24 hours. My experienece with Uhaul made the moving experience even more stressful than it should have been. Next time I will pay for movers as this was such a painful a d strsssful experience.Christine P.
Truck needed swept and oil life remaining was at 10% but otherwise it was a great truck and wonderful place I rented fromHolly P.
I had a bad truck that burned alot of gas and im never renting again. That truck needs service an i believe they knew it. I didnt move outta town 150 that was to much. I had trouble check it bk in to the place i got it from he wasnt open at the time. That made my fee higher. I ordered the TRUCK at 1130 didnt get it till 1230 so it was Overall Bad for me.Dietra V.
Customer did not leave a comment.LAURA P.
Customer did not leave a comment.ARLA F.
Customer did not leave a comment.Jacqueline J.