The lady at the desk was lazy and didn't want to do anything. She then lied about the system â€œnot workingâ€ and wanted me to check the U-Haul in myself when I made sure to make it before closing so it could be done properly. When I didn't say anything and was going to wait on it to work it magically and immediately began working. The U-Haul had mud in it it wasn't crazy but it did,AUTYANA H.
Customer Reviews for Your Storage Place
(U-Haul Neighborhood Dealer)
Houston, TX 77092
Services at this Location:
- Mon-Sat: 10 am - 5 pm
- Sun: 11 am - 2 pm
Special Operating Hours
- 7/4/2021: Closed
- 11/25/2021: Closed
- 12/24/2021: 9:00 am - 12:00 pm
- 12/25/2021: Closed
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great facility, friendly staff, safe and secure. Can’t ask for more.LUCY N. | Overall Experience
I was very pleased with my recent storage facility needs at you Northwest Freeway location. The staff was always very friendly whenever I needed assistance and the facility was always well maintained and clean. I did quite a lot of research for a storage facility and the price for the large unit I leased was by far the most reasonable of any complex in the near vicinity.G W S. | Overall Experience
Customer did not leave a comment.BUNDHARIC T. | Overall Experience
Customer did not leave a comment.ANTONIO C. | Overall Experience
I was very happy with the service provided by Your Storage Place. The staff was always friendly respectful and helpful. I will use them again and recommend them to others.Frances R. | Overall Experience
Customer did not leave a comment.PAUL M. | Overall Experience
Customer did not leave a comment.Paul B.
They are really nice and even let me put some paperbox at their dumpster which is very considerate. I will give them 5 star.XIN P.
I will be disputing the charge to my credit card for the initial rental of $163. The batter died so I was stuck with a full truck and couldn't go anywhere. I will not be paying the full amount for this truck due to the 3 hours it took to get the truck started loosing the only 2 people I had helping due to them needing to go to work.Christopher D.
Very helpful!Amy F. | Reservation
Staff was friendly and helpful.Sarah M. | Reservation
The staff here was great they were happy to rent me storage unit. I'm going to recommend them to all my friends.Joshua V. | Reservation
Economico y buena atencion al clienteReyna a. | Reservation
The staff was always friendly and I always felt like the facility was secure. I will definitely come back if I ever need a storage room.JOSEPH R. | Overall Experience
Very good customer service...LAYLA E. | First Impressions
Reservation process is easy, and Javier the facility manager is extremely nice and helpful. Great experience thus far!KAREN J. | First Impressions
Everything was fine.REBECCA M. | First Impressions
Although the storage units seem to be a bit old, they were all neatly maintained. On-site managers were incredibly friendly, professional and efficient. Very happy I found this place!MARIO D. | First Impressions