Make sure the tires are good
Kevin M
Euro Spek Auto Repair
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ann Arbor, MI 48108
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Put up a sign for uhaul trucks to be returned in the back of the parking lot.
Riaz NThe night before my rental I stopped by to make sure I understood the process for picking up the truck - The agent was sitting off to the side at a table that I thought may have been for guests - he had earbuds in no uniform or indication he worked there. I walked around the site for a few minutes before finally asking if anyone that works there was around. He finally spoke up and did answer my questions. The pick up was a pain because the locks they use for the key pick up were in awful shape. I took me over 10 minutes just to get the lock open. The vehicle was OK however the interior was not very clean, the mirrors were all askew and you could barely see out of the windshield. The inside of the windshield was filthy with big water spots. The wipers were old and worn and didn't do much to help with visibility. I've rented numerous times from u-haul with much better customer service and vehicles that were much cleaner. I had reserved a 15 foot truck and was told none were available, and switched me to a 10 foot truck that barely fit the contents of the apartment, and did not have a loading ramp - this made lifting heavy items into the back of the truck much more difficult. Wish I had been told that, as I'd have preferred a 15 foot with a ramp. Overall, just not a good experience this time - sorry U-Haul.
Anthony KThe person who rang me up added a $15 charge for the insurance that I didn’t ask for. I have yet to see any adjustment reflected to my account. Only after I called them inquiring about it, they then added another $15+ in other charges so that either way they’d still get that extra money out of me.
Sarah Fis fantastic very helpful and knowledgeable
Musa B