Showed up for a 10am pick up. They hadn't even checked the vehicle in from the last renter. Had to wait for them to check it in and look at it. Wasted my time. Irritating that they couldn't have had it ready.
Walter T
Cashway
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Casa Grande, AZ 85122
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The person at this location wanted my husband to move the 26ft U-Haul through a construction site, we refused and had the attendant move the truck for safety reasons,
Elizabeth EYou don't have to improve here.
Albert SThe truck was very dirty with sand and mud shoes prints. I request and was charged for furniture dolly that was not in truck. U Haul app was difficult to process data during photos and kept repeating the process.
Glenda BAfter over 100 miles, horrible vibration, pulled over, checked mounting, chains, tires, appeared ok. Another approximately 150 miles and vibration got worse to the point of almost uncontrollable bouncing and vibration. Pulled over in a remote gas station and checked vehicle wheel torque with new tires from Discount Tires, Torque was good on all four wheels. Checked torque on both the car dolly wheels, all ten lug nuts were just over finger tight. Tightened all 10 lug nuts with lug wrench from tool kit in chase vehicle. Vibration 90% gone. Trailer dolly was still hard to get to track behind pickup. Stopped again at a Loves truck stop to check, the chase vehicle driver said it looked like the dolly had too much negative camber on the right side and too much positive camber on the left side. The left tire is also lawfully worn out from mostly low air pressure. The strap ratchets were in need of lubrication, I could barely get them to release when getting the car off. I’ve been renting U-Haul vehicles and trailers for over 40 years. This is the first real serious issue I’ve had. If the wheel(s) had fallen off at the speed limits I was traveling from Arizona to Idaho, you can just imagine. I am a 50+ year Automotive/HD ASE and General Motors Master Technician still currently certified. I know what I’m talking about just about anything mechanical. This is inexcusable why Casa Grande U-Haul would allow this car dolly to be used. The stress this caused during this trip for me and the chase car driver. I’ve been a very good customer and I just don’t get it. Bob
WILLIAM W