I had a very positive experience the first time but the second time was different. The morning person was excellent but upon drop off of truck I waited about 20 min for a quick check of the truck. After that time I went back in and the clerk stated she would do it later so I just left. When I first got to station I filled up to the 1/4 tank mark with gas because that’s what it had when I picked it up. The next day I noticed I was charged an extra 68? Dollars because of the gas even though that’s where it was exactly when I picked up. I took pics of the gas guage when I picked up and dropped off. I left a detailed phone message first thing in the morning & also went in the next evening after work and also the next afternoon with my pictures of the gas gauge markings. A week later I still haven’t seen any type of credit on my card. I’ve disputed it on my credit card company with my proof and hope it gets resolved that way. If u go to marathon station make sure someone does a physical check in, otherwise you’ll have to go thru what I’m going thru.
Donna B
Marathon Gas Catalina
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Catalina, AZ 85739
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Brian MWas very pleased with this rental experience. They are a small location co-located with Marathon gas station, but still able to serve the rental customer without too much hassle.
Marc EI like that this location is open later but every time I rent here the computer doesn't work or the people have no clue what is going on and they cant hook up the trailers. I also go a got a extra $5 safe trip fee what is that for? I paid the $8 safe tow but what is this $5 safe trip?? They also have a huge flag pole with NO flag.
Adam GGreat customer service!
VERLYN C