The uhaul was completely filthy. The cargo area had some sort of grease buildup that got my stuff filthy. It was sweeped. There was trash inside it. It stunk horribly like mold and cigarette smoke. None of the stuff I was supposed to get were in the unit. The uhaul app would not allow submission of pictures. Horrible experience. Won’t go back here or to uhaul.
Ronald M
Valero Colorado Springs Co
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Colorado Springs, CO 80920
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Services at Other U-Haul Locations
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkThe person working there when I returned the truck appeared to be on a personal phone call when I was trying to return the truck. Then he checked the truck in two hours after I returned it, causing an extra day charge on my credit card. I had to call uhaul customer service to refund the erroneous charge, which is not something I should have had to spend time on right after a move. Luckily, I had time stamped photos of the truck when I returned it. I recommended that you insist they check in the truck when you are standing there and ask for a receipt.
JULIE SGuy at Valero was very nice. Made it easy
Nicholas BDidn’t they try to over
Anthony FLocation was somewhat dirty and the truck had some small issues (e.g. - broken door panel, dirty middle console, etc), but the truck did run well and we accomplished what we wanted to.
Jared R