Only thing that was not hooked on the trailer was the tail end lights.
Carol L
Indoor Storage Shed Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Decatur, IL 62521
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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There was little to no wait time, the staff member was helpful and friendly. The truck was clean and ready to go. They did not have the size truck I reserved but gave us a larger size at no additional cost.
Dawn KPut gas in the trucks
ALLIE BThe improvement is not for the location. The improvement is aimed at the U-Haul infrastructure. My rental experience was slowed by a systems issue with U-Haul's computer system that was not operating properly during my pick-up. The on-site agent was forced to call in the rental pick up, but that was not without it's own set of challenges. I was eventually able to complete my trailer pick-up, but due to the system issues, I had to assume additional risks on my end of the transaction. I had to document the status of the trailer with pictures of the trailer stored on my device and could not tie them directly to the contract via the app. Here's an opportunity for U-Haul to make network/software improvement to help your site agents and ultimately your customers.
Andreas KSimple drop off and return
Matthew C