I needed an appliance dolly and ordered one with the rental vehicle. When I got there I was informed the location has no appliance dolly. I should have been informed of this.
Daniel C
Kashef Automotive
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Franklin, IN 46131
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Services at Other U-Haul Locations
Customer Reviews
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkVery helpful and friendly. Thank you
Tambra KPublished time to open was 9a, agent arrived 930. He did have the documents ready for signature but I was charged for safe tow and safe move both of which I declined when making reservation. I asked for them to be removed when I returned the trailer but he stated “ you selected it” and he could t help. Fortunately customer service and the regional manager were able to resolve and credit my card.
Samuel SEffcient dropoff
Brian AApp checkin did not work, so had to wait for actual person. I spent 15 minutes there waiting to check out.
Jay B