Complete equipment maintenance negligence. Despite calling ahead to confirm, the location did not have the furniture dolly as requested. The doors of the truck cabin were not appropriately maintained and adjusted causing gaps between the cabin and the door. This made the cabin incredibly loud during the trip at highway speeds. Additionally, due to the gap, water entered the cabin during a storm. Finally, the front-left wheel of the auto-transport trailer completely tore off the axle while traveling on the interstate putting our lives at risk. Maintain your equipment or upgrade it if it does not meet standards for operation.
Jonathan L
Postal Pal Of Goose Creek
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Goose Creek, SC 29445
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.0 Average Customer Rating
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There was a problem with the U-Haul website and the owner of the business tried several times to send me an email or a text and it would not allow him to send me either. We wasted about 45 minutes. This put us behind schedule as we are event designers and we had two events that day
Patricia HTook forever to get out the door. I told the staff where I was taking the truck and where I was dropping it off at . I got charged an extra $130.00 on my credit card. I will have a hard time giving U-Haul a referral.
todd BThe drop off through the app is not user friendly
VERNON B