The individual who helped us was super nice, however they did not have all the equipment we rented and ended up having to purchase a dolly in order to complete our move. We tried multiple different U-Haul locations to find a dolly prior to purchasing one but were told they did not have any available. We switch from the Vans & More location in Hannibal, MO which we have used multiple times in the past and always had a good experience to Big Heads. This switch was suggested by a U-Haul rep who called us after we had already made our reservation at Vans & more. I understand things happen but whenever you are in need of a dolly to move 600+ lbs equipment it can’t be frustrating whenever the dolly is not provide and we were not given a warring prior too pick up.
Jacob B
Big Heads Gift Shop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hannibal, MO 63401
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Dont give me the truck with an eighth of a tank.
Kyle BCost was way too much
joleen cI returned a whole day early and did not get compensated
Michelle L