When dropping off the trailer after hours, the U-Haul app was not working. I had to call customer support twice to be able to navigate the return process. I had to take pictures of the trailer multiple times as the website seemed to not load properly. Overall good experience but return process after hours was difficult.
Gary S
Calvin Allen Saddlery
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hudson Oaks, TX 76087
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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How U-Haul Reviews WorkTruck back had broken glass all in it that we had to sweep out and clean up before use
Jayme HThe staff at your Customer Service were very helpful, professional, and actually, fun to work with. They made this transaction very easy and quick. Thank You for such great service.n
Kathee WExcellent, friendly customer service. Convenient location. Highly recommend this location.
John kThat was not our drop off location but I’m not surprised it’s wrong. I will not use uhaul in the future
Sean M