The location and set up was a concern. The WiFi was extremely slow and resulted in delays with picking up my rental. The building layout itself was confusing. If I had been there alone, I would’ve felt unsafe.
Samantha B
JB Multiple Services LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Indianapolis, IN 46227
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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I was very upset I had to pick up the rental a day earlier and an hour away from Bloomington where I had booked my reservation for. Booked reservation over a month ahead of time. We were on a tight window for the 30th to move so had no choice but to pick up a day earlier. Then this screwed us on the return which was another issue. Because picked up I day earlier I had to have it back a day earlier and thus had to unload it in the rain to get in back on time. In addition when they called to tell me i couldn't pick up in Bloomington and he changed the reservation I was driving and asked multiple times if the dro offlocatiob eas the same. He said it was. He LIED. I had to take it further away and to a place that was closed. I had chosen the location for the return on my initial reservation because it was close and they were open. I don't appreciate how your employees switch things to where they want and lie about it on top of it. You need to really fix your customer service.
JON VEstás bien yo soy feliz
Stevenson AIt was a dump. The man was on the phone the whole time and never even spoke to me. I was glad I had friends with me. I felt very unsafe. If I had been there alone I would have been scared
Rebekah KGood job
Kawalawu L