My complaints I will take up with Google reviews.
Denice V
Value Store It Jupiter LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Jupiter, FL 33458
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I waited in the office for almost 45 minutes because the employee was having computer issues. I wasn't able to log in to the text sent to show you how dirty the van was because your system was having issues. Keep in mind, I was moving two mattresses. The vehicle was so dirty. Upon returning, instead of the employee printing up a bill, he charged me extra; my credit card was charged. I tried to call this morning, and it just rang. I am not confident the employee can explain to me why the charges below don't add up to what the contract says. July 26, 2026 U-HAULVALUE STORE IT JUPIJUPITER US JEFFREY $6.25 ----- Jul 26, 2026 U-HAULVALUE STORE IT JUPIJUPITER US JEFFREY $109.27
Jeff SExcellent customer service and I am grateful
Kim LI made eye contact with the woman inside the facility as I pulled in. By the time I parked and walked up to the door, she disappeared and didn't return for the duration of my stay. I knew I was arriving during open hours - but glad my phone was charged so I could complete the online check-in and didn't need her assistance.
Deanne DVery pleased with the service & truck rental. Everything was maintained well & service people were very organized and accurate in taking information & giving instructions. We will deal with this company the next time a truck rental is needed.
Deidre R