I made the reservation for a location that was was close to me but was switched to a location across town, increasing my mileage. I was not aware it was a mobile reservation and it took 40 minutes for me to get the truck because no one was at the location, although the hours on the door said there would be. I asked for an appliance dolly and was charged for one, but got a regular dolly, which I didn’t use! My total for the day was nearly $150, even though I turned in the truck after 5 hours of use.
Mike W
Climate Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lawrence, KS 66046
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