Was not informed there were no moving blankets until we went back for the blankets.
Kim S
Superstition Farm
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mesa, AZ 85212
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkI arrived & checked in. Was told they'd be right with me as they had customers. Great, no problem. They then left me mid transaction every time something else came up for them to do. They did not kniw how to navigate the U-haul system on their iPhone & kept handing it to me to figure out while they went looking for the truck or to do other things. The truck was not there ready for pick-up when they went out to get it & it was well after my appointment time. Once they finally finished my check in process & left the site to go get the truck, I have been waiting 3 mins shy of an hour. By this time the movers that were hired to load the truck left, leaving me w/ a $175 no show charge. This now made a 20 ft truck way too big, i could have rented a 10 ft or 15 ft & saved a few hundred dollars since I only could take what my sister & i could load ourselves. My trip was postponed by several hour & I have to rent another U-haul, pay movers again & make a 2nd trip do to the lack of consideration, service & preparation that U-hauls authorized dealer showed to my reservation & purchase.
AMY JEveryone at the location was so helpful. I went a few days before renting to ask some questions and they were able to answer and help me out. Picking up the rental was an easy process, and again they were very helpful and polite.
Rachel DThe building and surrounding area appear to be at someone's home, which is OK I guess since they had ample space for the drop off. The interior of the building appears to be in a bit of a run-down state but this isn't their main business. Again, I would go back to this place as they were very friendly and helpful.
John HThe windshield wiper came off when it was raining…not cool.
CRAIG T