A-State was great. 5 stars. This review is good because they did well. Sad that the structure of this review is set up to inadvertently make it seem Uhaul is getting 5 stars. Uhaul gets 0 stars. The reservation process and the lack of caring as to making the customer scramble to get what they need at the last minute is terrible. UHaul as an organization and being helpful is bottom tier.
Jason B
A-State Towing & Recovery
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Morrilton, AR 72110
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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How U-Haul Reviews WorkDidnt have the truck i needed and didn't have the dolly I ordered tried to call u haul and they told me I need to call around to source a dolly myself which made my move 10 times more difficult I have heart issues and struggled all day !!!!!
Scott dCut out the U-haul people who called wondering why I have checked out my u haul then was no help at all to get me checked in and actually tried to argue with me. I ended up hanging up on u-haul, who remember called me, and the nice people at A-sate got me all checked in no questions asked. If the A-state lady didn’t help me, I would have taken my business elsewhere and I will make sure I will let people know how the people U-Haul people are and they may want to consider another comany or deal with the please they are renting from only and hang up on U haul customer service
Ryan WCompliment
James GI got there to the lot and there was no one in the office at the time so i had to go find the guys out in the shop to return the truck but they were really helpful and also they do towning there to so if you need a u-hual or a tow they can help you out to
JEREMY B