The deck was leaking. I found wet things that loaded on the deck. There was nothing damaged. I told the drop off point agent about it.
Keith P
GM Food Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Muscatine, IA 52761
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- 4.5 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkNothing- didn’t all perfect
James GOnly one attendant working both registers and the uhaul rental. didn't assist at all with hook-up or even walking customer to the trailer. the parking lot is too small to maneuver.
JASON MThere was a technical issue with my original contract that required the employee at GM Food Mart to cancel my original contract. This was done after completing several calls to a U-HAUL regional manager. However, after several attempts of the regional manager not picking-up the phone, the store employee canceled my contract and would have resulted in a $150-$200 increase from my original quote. However, after speaking with a phone representative (great customer service/no wait on the phone) we were able to get my original contract reinstated and approved by GM Food Mart. Lastly, I ordered moving blankets and they were unavailable this would have been helpful to have during my move.
IAN HNeed all employees trained on Uhaul
WARREN H