You can’t drop off a trailer after hours. Also, the U-Haul owner never arrived in the morning. After another employee opened the gate I called the owner and was instructed to park the trailer inside the gated lot. I asked the owner to close out my receipt. Later that day a U-Haul representative called me and asked when I was going to return the trailer. I explained that I had. The next day after not received a closeout email called U-Haul to check the status of my account. I was informed the owner had not closed out my account. The U-Haul representative called the owner and he said his son would close it out. Later that afternoon I received the closeout receipt. Totally unprofessional
George G
Putting Things Together Auto LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Newark, NJ 07108
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Customer Reviews
- 4.0 Average Customer Rating
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This drop off location was in a sketchy neighborhood with no real parking lot to leave the truck in. We were approached by homeless people and in general felt unsafe.
Amber KIn and out quick customer service great
Shakeena DNone noted at the moment
Francisca OFriendly and they took care of everything!!! Great!!!
Samuel M