Representative is very patient
GOPI K
Anytime Convenience
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in North York, ON M2N5P7
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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1. Poor service at the store 2. I didn't take the waiver , but it was added . I willl definitely talk to U-Haul team on this 3. Km was just 16 but it was billed for 20.
Vignesh RI wasn’t informed about the insurance and I drove less than 10 km. I paid around $62 whereas I paid only $32 before at some other place driving the same distance
Girish MThe staff was very friendly, and I really appreciated that there were no unnecessary extra charges. It was actually the first time I used U-Haul without feeling overcharged, so I had a great experience overall!
Boram CI’ve generally always had a good experience with U-Haul, and the vehicle itself was clean and well maintained. However, during this rental, a $16 CDW/coverage charge was added to my contract even though I did not request it, and my credit card already provides rental coverage. After tax, the extra charge came to approximately $18.08. The representative was polite and professional, but it seemed she may not have been fully familiar with the system or coverage selection process. I also expected to receive my finalized receipt shortly after returning the vehicle, as has normally happened in my past rentals, but I only received it the following day. This made me feel that the rental information may not have been fully processed at the time of return, which is also when I later noticed the unexpected coverage charge. I would appreciate a refund for the coverage charge including tax, and I also hope additional training can be provided to help avoid similar situations for future customers.
Taghi A