The location and the people there are great - however the cargo van was old, beat up, and somewhat unsafe to drive long haul. The right mirror is straight and not curved and other cars' high beams blind you at night, not to mentioned diminished visibility. The van does not have adaptive cruise control or blind spot monitoring, which come very handy on unfamiliar vehicles with no rearward visibility and that are much larger than what I am used to. The rear camera display in the rear view mirror is too small to make backing up a safe experience, or generally to be useful. Will not be renting that van again.
Alex G
Pacoima Tire Pros
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pacoima, CA 91331
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- 4.5 Average Customer Rating
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How U-Haul Reviews WorkFelix was very helpful
SONIA M1. The truck's exterior was very dirty, and the interior passenger seat had some kind of glitter on it. 2. I was told there was an area for after-hours drop-off. It took U-Haul an hour to give me permission to just leave it on the street. 3. I had an issue completing my checkout on the app, so the manager finished my transaction but added their $15 insurance without asking me. I do not recommend this location; it's the worst U-Haul experience I've had in over 20 years.
Nakia RWouldn’t change a thing, experience was as smooth as it could have went.
Adam SGreat customer service Amazing Quick and easy process
WAYNE R