Tried charging for bogus fuel, environmental fee, and cleaning costs. Rented a Uhaul. He asked me to wait an hour to pick it up and he could "work on the price". I agreed but he never did anything for the price. At pick up I noticed that the fuel was between ¾ & ⅞ tank and texted him. He said "Okay, I'll fix that" but then charged a cleaning fee & 6 gallons of fuel. He literally must have placed 1 stick in the back of the truck and took a photo as evidence of why he needed to clean and charge. The Uhaul rep I spoke to even laughed about it, it was so obvious. Sent the rep pics of the convo where I notified the dealer of the low fuel at pick up and got my refund, including an extra environmental fee they accidentally charged.
AMY E
Latin Barber Shop LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sheboygan, WI 53083
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The truck was clean, however it had transmission issues. You'd step on the gas and the engine would race like crazy but it didn't move. Then it would jerk and slowly move forward. As for asking if I'd recommend this location? What a stupid question! U Haul doesn't allow anyone to choose where they want to pick up a truck so why would I recommend a location?!?!? This crap of telling people where they can and cannot rent trucks then changing plans the day of is just BS. We should have received a discount for all the inconveniences. And then we drive by a dealership in Plymouth, which would be very convenient for us, and see a dozen trucks sitting there, but get told oh no you can't rent those, they're just for local rentals... Not one way rentals... Just rude..
Sandy MThe Latin Barber Shop was not our drop off location - your survey has incorrect information. John's Repair in Strasburg CO was our drop-off location and everything went great!
Jeffery BThe dollies and pads were not in the truck
Brian SDon't use on Sunday for pick up. They have a reputation of not opening in the morning
Douglas J