They are claiming that they refunded the 100 dollars deposit but it was never credited back to my bank account. I checked and nothing is there. I only see the charged of 813 dollars on top of the 500 dollars cash I paid in the pick up location.
Zaira G
Tempest Auto
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Thorold, ON L2V3Y1
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkCustomer rep was very helpful. The vehicle was dirty from gyprock pieces from the previous user. The vehicle had a malfunction tire sensor.
Kevin PBox was very clean, interior had a body odor smell so bad I had to drive with the window down , other than that the truck was fine .
Mike KAwesome customer service
Shahzad KVehicle was not available for pick up at our booked time. Owner of Tempest Auto did call U-Haul customer service, I was supposed to be credited $50 but never received it. We picked the van 4 hours late. Disappointed that U-Haul did not follow through even though we have rented trucks several times after this.
Brenda H