Awesome customer service
Shahzad K
Tempest Auto
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Thorold, ON L2V3Y1
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkVehicle was not available for pick up at our booked time. Owner of Tempest Auto did call U-Haul customer service, I was supposed to be credited $50 but never received it. We picked the van 4 hours late. Disappointed that U-Haul did not follow through even though we have rented trucks several times after this.
Brenda HI ordered a 10 foot truck and it was not avaliable so I was offered a 15 foot truck for the same price just to be charged almost double in kms/milage which was never advised until I recieve the reciept. Not a very honest service. If a truck is not available and you are being offered a different truck please ensure you tell the customer it is not the same price before they have an unexpected bill of a larger amount.
Jennifer rThis is the first time I have rented a U-Haul in many years and this U-Haul location in Thorold was excellent to deal with. The gentleman that run it was very helpful and made things super easy. I would highly recommend. Thank you for such a great ServiceCheers and have a great day.
kim dStaff were not familiar with rental procedures. Extra equipment wasn't available
DOUGLAS L