I wanted a pickup truck but this location does not have them. I chose a van but due to my age and physical limitations, it was not as easy to load as I wanted.
BARRY M
Wadeson Home Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Warwick, NY 10990
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The truck I rented smelled absolutely terrible, like a family of skunks had been living in it before I picked it up. The smell wasn't just unpleasant—it was so strong that everything I moved now carries that same odor. On top of that, the truck struggled to start almost every time. It sounded like the battery was on its last legs, and I spent the whole rental worrying it was going to die and somehow become my problem. I also paid for a dozen moving blankets that were never provided. Then there's the extra $90 I was charged to keep the truck one more day. Originally, I was told I couldn't extend my rental because "another family is depending on the truck." Fine. So I changed my plans and picked the truck up a day earlier on Friday instead of Saturday. When I later requested an extension, I was suddenly told I still couldn't because that same family now apparently needed it on Saturday instead of Sunday. That explanation makes absolutely no sense. It feels less like there was another family waiting and more like it was just an excuse to charge me another $90. Considering the condition of the truck, the overwhelming odor, the starting issues, and the missing moving blankets, I think a refund is more than justified. At the very least, refund the extra $90. I know a full refund probably isn't realistic with a company this size, but charging extra after giving contradictory explanations leaves a bad impression. I'm giving 2 stars only because the truck did manage to get my belongings from one place to another. The second star goes to the local rental location. The truck itself—and the overall experience—earned far less.
Taylor DExcellent service. Explained everything. Super simple!!
Samantha CVan smelled of manure really bad. Usually have good experiences here.
Vincent CProfessional and knowledgeable
STEVEN V