Great experience.
Richard W
Kelton Services LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Wichita Falls, TX 76306
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkThe truck was parked in a pretty tight space right behind a dumpster. The individual that was preparing the paperwork and issuing the keys asked if I could move the truck out of its parked location. The equipment (furniture pads) that I paid for wasn’t at the pick up location. The same individual stated that I “had to go to another location” if I still wanted the moving pads. I did a U-Haul customer for a very long time. Cross countries of all times, but this experience it’s going to make me consider another company the next time I need a moving truck.
Antonio MReturned after a 12 mile total ride and they keep trying to charge my card for $56 and $42 and now $28 charges when my original charge was $78 and they held $100.. tried saying i returned it with way less gas then borrowed again I drove a total of 12 miles that's not $56 worth of gas and all the other charges randomly trying to be taken dont make sense..
Auora PThere were no personnel. This appeared to be a deserted business lot in a sketchy part of Wichita Falls. There is a junk yard next door, complete with German shepherd that barked at me the whole time I was at the location at 9:00 on a Sunday morning. If personnel are ever at this location, it was not apparent.
Paige OFix your online reservation process and returns.
Michael C