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Jamie B | First ImpressionsSelf Storage Units in Akron, OH, 44320
U-Haul Moving & Storage of Akron
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U-Haul Storage of Akron
1526 V Odom Blvd, Akron, OH 44320 View Available Units0.1 miles from this location -
U-Haul Moving & Storage of University
237 Fountain St, Akron, OH 44304 View Available Units3.9 miles from this location -
GDN Self Storage 10th St.
30 10th St. Sw, Barberton, OH 44203 View Available Units4.1 miles from this location -
U-Haul Moving & Storage of East Akron
800 E Tallmadge Ave, Akron, OH 44310 View Available Units5.5 miles from this location
Storage Customer Reviews
- 4.0 Average Customer Rating
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Is thank you for a good service and safe secure Storage thank you very much
CASSANDRA B | Overall ExperienceThe customer service employees at the desk were awesome andns9 friendly!!
Dianne P | Overall ExperienceI paid for a 10×10 room and rented a truck. I used cash so I made the deposit. Upon placing my deposit I was informed that if this particular location didn't have my deposit money when I returned the truck they would give me a check. Unfortunately I returned the equipment the next day and they did not have my deposit money so I asked for the check. It was at this point in time the manager stated that they would have to mail my check in 7-10 business days. I explained how that was not possible. The manager said he would call as soon as he had the deposit money. Never received the call. Called customer service and they attempted to contact the manager to no success. Customer service left a note on my account for the manager to call me. Didn't receive a call. I ended up showing back up to this same location and spoke with the manager. After realizing the manager was more interested in his cell phone than helping me - I just ask for him to send the check. The manager did not help me at all. The day I came to the store for the truck and storage the manager wasn't helpful at all that day neither. The store clerk obviously did not know how to rent a storage unit, so he kept asking the manager for help. He ask him on several occasions for help but the manager was to busy on his cell phone to actually provide the assistance the clerk needed. I repeatedly asked for a 10×10 storage unit. I paid for a 10×10 unit, but to my surprise, I pack my truck up and make it to the storage unit just to realize they assigned me to a 5×10 unit. Thankfully I was able to catch them before they closed. But unfortunately they couldn't sell me a 10×10 unit without sending me to another location, so I was forced to accept 2 smaller units. All of this could have been prevented if the manager would have helped the clerk like he asked.
JOE T | First ImpressionsPoor customer service
ROBERT B | First ImpressionsVery grateful that there was the opportunity to.take advantage of 1 free month of storage. It helped me tremendously. I definitely will recommend U-Haul to others.
Michelle L | Overall ExperienceRenting and accessibility were fast and convenient. Although when exiting the facility I think the card access should be made more visible to patrons. I understand now why the fence near the exit is in the condition that it’s in.
ANN P | Overall ExperienceStaff was friendly and accommodating .
Stephanie N | First Impressions