The facilities were very well kept and management was always polite. I was not satisfied with my exit because I was not given a receipt showing my check out date and it took more than 2 weeks for my storage room to be inspected. This caused some confusion with billing. I received a late notice as if my bill was not paid properly. I had to take several steps to ensure no further payments were billed.
ROSIE G | Overall ExperienceSelf Storage Units in Alexandria, LA, 71302
U-Haul Storage Holsum Bakery
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- 4.5 Average Customer Rating
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Facility was always clean and well kept every time I checked in. The process of renting and closing the account was very simple and expedient.
Anthony T | Overall ExperienceI only rented the unit for two months, I had small items in the unit. the first day i went to store my items my access was denied… i was told were computer related issues @that time. so decided to cancel my rental..talked to an employee around the 28th about moving out b4 the (5th) rental due date. went to move my four items out there was a lock & saying i was denied access for nonpayment on May 2nd but rent not due till 5th. the employee drove over and removed the lock, i got my 4 items and asked for receipt. the employee said i could not get a receipt until housekeeping inspected the unit. mind you the employee had removed the lock… witnessing there was nothing in there!!! But he would email me the receipt the next day. no receipt sa, sun or monday. i was there for 7AM, i explain everything to the older female employee, who reads my original conversation with the male employee from the 28th. she says no one made any notes so she will have the manager call me. ridiculous!!!!!!! they sent me bill 5/7/25. DO NOT WASTE YOUR TIME Dealing with U-haul storage holsum bakery @ 2901 s macarthur dr alexandria, LA 71302
hope j | Overall ExperienceBest uhaul yet
FRED B | First ImpressionsExcellent service. Thanks
CARL T | First ImpressionsI have used U-Haul before but the people in in Alexandria Louisiana are so nice.They made sure that I was ok. That by it self was so special. Thank you for kindness .
EVA J | Overall ExperienceVery friendly some of the other that in oter states need to take lessons from these people. Thank you .
EVA J | First ImpressionsThe person who services me was patient, professional and very kind. This was profound considering that he was a young kid.
Pamela G | First ImpressionsThe guy that assisted us was very polite & patient. Answered all questions due to my past experience i had alot of questions. But thank you guys so much
Markeishila H | First Impressions