We had reserved a first floor outdoor access unit 2 months in advance of needing it and when we went to gain access to it, they didn't have any of that unit size and only had availability on the 3rd floor. They didn't have the larger size that I needed so they set two separate units up and charged me more because of it. Then many times when we went to access the unit, there were sketchy people just sitting in the halls or wandering around inside not accessing a storage unit. Some were in the middle of the day, and others were once the doors were locked and it was by key or code access only. I watched some get in by just typing in a memorized access code that someone had shared with them, they didn't go to a unit but just wandered around. Thankfully I never saw anyone breaking into any units. I also rented a box truck at a specific time to move items and when I came to pick it up, l checked in and walked up to the truck to take the pictures of it, and then watched the manager walk around me next to the truck to to hop in and drive away without saying anything. I had to wait another 15min for him to refuel the truck. I asked for a different truck and they kept assuring me it wouldn't be long and they'd bring my truck back. Not the worst customer service but definitely not great.
Rebecca R | Overall ExperienceSelf Storage Units in Anchorage, AK, 99502
U-Haul Moving & Storage at West Dimond
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Indoor Storage
-
![Example storage unit layout]()
Small
5' x 5' x 8.3'Miscellaneous Storage
Size Guide- Rate:
-
$129.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Elevator
- Climate
- Rate:
- $129.95 Per Month
2 Units Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Small
5' x 5' x 8.3'Miscellaneous Storage
Size Guide- Rate:
-
$129.95
Per Month
- Interior
- 3rd Floor
- Street Level
- Elevator
- Climate
- Rate:
- $129.95 Per Month
-
![Example storage unit layout]()
Small
5' x 5' x 8.3'Miscellaneous Storage
Size Guide- Rate:
-
$129.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Elevator
- Climate
- ADA
- Rate:
- $129.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Small
5' x 10' x 8.3'1-2 Bedroom Home
Size Guide- Rate:
-
$164.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Elevator
- Climate
*Pole Inside The Unit
- Rate:
- $164.95 Per Month
2 Units Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Small
5' x 10' x 8.3'1-2 Bedroom Home
Size Guide- Rate:
-
$164.95
Per Month
- Interior
- 3rd Floor
- Street Level
- Elevator
- Climate
*Pole Inside The Unit
- Rate:
- $164.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Small
5' x 10' x 8.3'1-2 Bedroom Home
Size Guide- Rate:
-
$169.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Elevator
- Climate
- ADA
- Rate:
- $169.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Small
5' x 10' x 8.3'1-2 Bedroom Home
Size Guide- Rate:
-
$169.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Elevator
- Climate
- Rate:
- $169.95 Per Month
-
![Example storage unit layout]()
Small
5' x 10' x 8.3'1-2 Bedroom Home
Size Guide- Rate:
-
$169.95
Per Month
- Interior
- 3rd Floor
- Street Level
- Elevator
- Climate
- Rate:
- $169.95 Per Month
-
![Example storage unit layout]()
Small
5' x 10' x 10'1-2 Bedroom Home
Size Guide- Rate:
-
$184.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
*Structural Support
- Rate:
- $184.95 Per Month
-
![Example storage unit layout]()
Small
5' x 10' x 10'1-2 Bedroom Home
Size Guide- Rate:
-
$189.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $189.95 Per Month
-
![Example storage unit layout]()
Medium
7' x 10' x 8.3'1-2 Bedroom Home
Size Guide- Rate:
-
$209.95
Per Month
- Interior
- 3rd Floor
- Street Level
- Elevator
- Climate
- Rate:
- $209.95 Per Month
-
![Example storage unit layout]()
Medium
10' x 10' x 8.3'2-3 Bedroom Home
Size Guide- Rate:
-
$244.95
Per Month
- Interior
- 3rd Floor
- Street Level
- Elevator
- Climate
*Pole Inside The Unit
- Rate:
- $244.95 Per Month
2 Units Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Medium
10' x 10' x 8.3'2-3 Bedroom Home
Size Guide- Rate:
-
$244.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Elevator
- Climate
*Pole Inside The Unit
- Rate:
- $244.95 Per Month
2 Units Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Medium
10' x 10' x 8.3'2-3 Bedroom Home
Size Guide- Rate:
-
$249.95
Per Month
- Interior
- 3rd Floor
- Street Level
- Elevator
- Climate
- Rate:
- $249.95 Per Month
-
![Example storage unit layout]()
Medium
10' x 10' x 8.3'2-3 Bedroom Home
Size Guide- Rate:
-
$249.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Elevator
- Climate
- Rate:
- $249.95 Per Month
2 Units Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Medium
10' x 10' x 10'2-3 Bedroom Home
Size Guide- Rate:
-
$269.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- ADA
- Rate:
- $269.95 Per Month
1 Unit Left!
-
![Example storage unit layout]()
Medium
10' x 15' x 8.3'2-3 Bedroom Home
Size Guide- Rate:
-
$304.95
Per Month
- Interior
- 3rd Floor
- Street Level
- Elevator
- Climate
- Rate:
- $304.95 Per Month
2 Units Left!
Rent Now to Secure Your Room!
-
![Example storage unit layout]()
Large
10' x 20' x 8.3'4 Bedroom Home or larger
Size Guide- Rate:
-
$404.95
Per Month
- Interior
- 3rd Floor
- Street Level
- Elevator
- Climate
*Pole Inside The Unit
- Rate:
- $404.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room!
What Is Online Move-In / Rent Now?
Other U-Haul Services
Storage Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Great service, convenient hours, clean facility. Staff always helpful. Served my storage needs and will definitely use again when needed.
DOREEN H | Overall ExperienceKimberly was absolutely fantastic. She was very helpful with directions and recommendations. Also the gentleman who helped me with my return was excellent as well. Very quick and thorough.
lori b | Online Move InToo expensive…
ANTHONY H | Overall ExperienceGreat place. Would definitely use again. Thank you.
Lois S | Overall ExperienceThanks to Kimberly
shinihiro s | First ImpressionsThe staff at the customer service counter,, very nice people, had to leave to help a customer in the 'yard' or to inspect a unit etc. It left the counter void of staff to help customers waiting. I don't know whether this is the practice of this particular facility or operating procedures of the company however it did rile this customer as well as those waiting with me. In that respect it was poor customer service.
Leah S | Overall ExperienceEverything excellent EXCEPT policy regarding not prorating monthly rent
Debra C | Overall ExperienceThe First Lady we dealt with was rude and gruff and very hostile. Her name, we think was Kimberly. The rest of the team were the best.
Eugene P | First Impressions