Everything was great besides the bathroom not always available specially when I needed it. I would say the bathroom was available only 60% of the time. Otherwise I would have gave 5 star.
Raymond P | Overall ExperienceSelf Storage Units in Anchorage, AK, 99503
U-Haul Moving & Storage of Anchorage
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
-
Diamond Self Storage - Anchorage Midtown
814 W Northern Lights Blvd, Anchorage, AK 99503 View Available Units1.6 miles from this location -
Diamond Self Storage - Anchorage Airport
5401 Northwood Dr, Anchorage, AK 99502 View Available Units2.0 miles from this location -
Diamond Self Storage - Anchorage
5401 Northwood Dr., Anchorage, AK 99502 View Available Units2.0 miles from this location -
Northland MaxiVaults Storage
1330 E 2nd, Anchorage, AK 99501 View Available Units3.0 miles from this location
Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
It went great. Just had to go to the office to get a lock when it was suppose to already be in the unit waiting.
Dixon B | Online Move InThey were courteous, friendly, and considerate.
Paul J | First ImpressionsI didn’t recommend UHaul storage because the unit didn’t have lights. We had to use our phones to see what we were doing.
karen c | Overall ExperienceI HAD MANY YEARS OF SATISFACTION TY.
NANCY R | Overall ExperienceEverything was so efficient from renting it out, to closing my contract. Quyana for everything. Your business will do well.
dalarie p | Overall ExperienceThe Security to your outside storage units is terrible and the assistance that’s needed from your customer service agents. They’re not allowed to leave their desk. They can’t assist you with anything outside of the desk. I just think that your Security should be warm up. I’ve had it change the locks and things have been broken into, while my stored at your facility, I had the worst time with that storage unit
TIFFANY T | Overall ExperienceI thought the setting up process was FABULOUS. My gripe is that the hours were limited. I went yesterday at 8:30 a.m. and saw that it didn't open until 9:00. I came back at 9:00 and it still wasn't open Waited and eventually walked around to the office and the man said that he couldn't open it because he was helping other patrons in the office. I wasn't the only one waiting. It was only when the customer he was helping said he would wait that the man went and opened the storage doors. This happened at 9:30 a.m. It doesn't make sense that opening these doors isn't part of the early morning process. It didn't take him long at all to do it.
Stacy W | Overall ExperienceThe lights were out in front of our unit every time we visited. We used our phone lights the last time to see details inside the unit, but I did let the front desk know before and it wasn't fixed, so....
christine B | Overall ExperienceA fantastic experience. Staff always friendly and helpful even when busy. Facility was always clean and organized.
Steven C | Overall ExperienceLittle pricey but ol
troy j | First Impressionsit would’ve been nice to be shown where my actual unit was it was very time-consuming and difficult to locate.
LEAH L | First ImpressionsNeed 24/7 access, specifically for the outdoors person.
DENNIS D | Overall ExperienceAlways a pleasure with Uhaul. I complains about a lot of things where ever I go be cause I expect to get even better for whatever I pay for and with Uhaul I have never been failed. Thank you.
marie t | First Impressionsgood, but good competitors out there
Ryan R | Overall ExperienceI wish there was a light in my unit Was really dark. Was hard to move things in the dark. I'm in D021. Other than that everything was good The staff was friendly and helpful. Your employee Austin was very nice.
jay R | First ImpressionsThere is some parts of cement that should be fixed that's all broken up. My family and I almost tripped and fell couple of times because of the broken cement. But u have excellent people with excellent customer service. Thank you for having Good people to make my experience alot easier for me.
Thelma M | First ImpressionsLot is very crowded but everything else is good
Ryan R | First Impressions