Service was smooth and awesome .assistant was easy to deal with and she gave me better options than what I started with . Thank you
Earl R | ReservationA Tech Self Storage
3114 Augusta Tech Dr, Augusta, GA 30906(Deans Bridge Rd)
Customer Reviews
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- 3.5 Average Customer Rating
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Service was smooth and awesome .assistant was easy to deal with and she gave me better options than what I started with . Thank you
Earl R | ReservationNew to the area and Brandy and her team made the transition very easy for me. The customer service was top notch. 5 stars for Brandy!
Donna C | ReservationThis business is very professional! I needed a unit last minute and the manager really went above and beyond to make sure I found the perfect space to store my things and the price is unbeatable. I would highly recommend!
BRANDY D | ReservationExcellent customer service. I was offered many storage facility and I took a storage space at this facility because I was referred by my friend and I not only got an immediate discount, my friend got a referral bonus as well. Really pleased with this lovely lady who has exceeded customer expectations. I will refer everyone to rent from this facility. Thank you! Aasia Al Swiess
Aasia A | ReservationPretty easy folks to deal with, set up everything online and they made a follow up call to confirm a few things. After that everything was great! They are great at communicating via email or phone specially now with this COVID stuff. I’ll recommend and will use them again in the future!
IVAN L | Overall ExperienceI have used this location for the past three years and not once did I have an issue or problem. Great customer service.
LONZIE W | Overall ExperienceEverything started well with my reservation. However, when I arrived, after driving across the U.S., there was no one there to provide me access to the storage. This all happened on a Friday They failed to give me an access code. There was no one in the office. The man who answered the phone, when I called, was not on premises and after 1/2 hour was unable to assist me. I had no choice but to go to another location for my storage. After three telephone conversations, in the preceding days, it took contacting the regional manager to have my money refunded. I have no idea if the facility was clean or not because I never got in. I would not recommend this location because there was no one onsite and whomever I talked to was remote. They don't seem to communicate with each other because they called me first to see if I moved my belongings in. I guess the man I spoke to did not relay my failed efforts to do so. Three days after I received this phone call and did not receive any refund notification, I called again and got another person. She too, was not onsite but called the location and no one answered the phone. Their location communication, between staff, was non-existent.
CARMEN A | Overall ExperienceWhen i called to ask a question about the facitu the woman that answered was saying no before even hearing my question. Because of her you lost business which I'm sure happens because of her.
Brittney H | ReservationI never move out my storage it was put up for auction so all my stuff is gone now I tried to get information on my things I had a lot of valueable things left in there my Dad pass away a few months
SHIKEEMA G | Overall ExperienceTook way to long to get into our storage took one hour and 45 minutes just to do the paperwork
PAUL P | First ImpressionsDid not require the unit but staff was helpful in canceling reservation
Privacy R | First ImpressionsThe facility was clean and easily accesible.Jami was very professional and friendly.
Privacy R | First ImpressionsGood
Privacy R | First ImpressionsPolite and helpful personell. We were expecting 1 month free with the rental of the truck and were told we didn`t qualify. We weren`t happy about that!
Privacy R | First ImpressionsI havent moved in yet due to my husband working in New York and hasnt been able to put any money on my debit card.
Privacy R | First Impressions