Great customer service
William D | First ImpressionsSelf Storage Units in Ayer, MA, 01432
U-Haul Moving & Storage of Ayer
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- 5.0 Average Customer Rating
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The general manager
Sarah B | First ImpressionsWill use again this coming fall
David R | Overall ExperienceArthur is your greatest asset. I have enjoyed UHaul but I might have left on a few occasions if not for Arthur, because he helped me that much! He was there on site for me every single time and if ever I would panic, he would help me to gather my thoughts. He's professional, kind and just a rock star kind of person. He truly is the backbone of that location. I believe I was there 10 years and witnessed him in good times and in bad, and he always kept a great demeanor and character and he is just such an asset to your company. He is the lighthouse!!! I wish him and the entire company ongoing success.I love Uhaul!!! Any day, and in any way I would recommend Uhaul to anyone. Mostly because of Arthur. Thank you for everything. I know I'll be back. -Lisa Magdalenski.
Lisa M | Overall ExperienceStaff was always helpful and professional. Unit met our needs
Justin S | Overall ExperienceMove in date is 2/6/2026
Bob S | First ImpressionsArthur was so great and helpful. He’s a great manager
MALCOLM G | Overall ExperienceGrate place to store your belongings great manager very helpful person I love my experience
Richard M | Overall ExperienceEasy process manager was professional got a unit writhing minutes ℹ recommend excellent service
Richard M | First ImpressionsI am slowly moving what I need stored hopefully by January 15th.
LINDA B | First ImpressionsIf anyone needs help or assistance with U-Haul in Ayer, Arthur is the man to see.
ALBERT C | Overall ExperienceIt met our needs for the past 6 years. Arthur Dulong (manager) was very helpful & professional anytime we had questions.
Denise B | Overall ExperienceExtremely helpful!
VERNON S | First ImpressionsI have nothing to use as a comparison to so will rate “average “ . The questions are basically “ yes” “no” answers and a couple needed another response. A few notes: The manager is very nice, explained things and is helpful onsite and over the phone. The overall facility itself is clean. The three different units I had rented,at some point during my storage time, did have mice in at least 2 of the units. This was evidenced by droppings and chewed boxes. There were also evidence of bugs, bug shells and seeing small centipedes. I did find near the end of my storage time, I could have rented the same size outdoor unit w/ 24/hr entry for much less. If asked about renting a Uhaul storage unit, I would let the person know this.
ANN T | Overall Experience