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Frances S | Overall ExperienceSelf Storage Units in Chicago, IL, 60619
U-Haul Moving & Storage of Chicago State
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What Is Online Move-In / Rent Now?
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Storage Customer Reviews
- 4.0 Average Customer Rating
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Excellent
elizabeth t | Overall ExperienceThe entire staff is helpful and efficient. Ayana Howard is great to work with and great at her job.
AVIS H | Overall ExperienceI would definitely use U-Haul again
RUBY L | First ImpressionsWas able to get all my things with no problem.
Dujon D | Online Move InU guys were helpful, keep up the good work ☮️✌🏾🙏
Roderick m | Overall ExperienceI had a lot of mice dropping in my unit n the price was too much it kept going up
Darlene D | Overall ExperienceI’ve been there before my frist move and always been help and lease people wish I had help with mover I would have save myself a lot of money going with you’ll thank you’ll
Estella S | Overall ExperienceNice, keep up the excellent work…😇
Roderick m | First ImpressionsMy move in date was 4/26/2025. My unit was i smelling and the person that took cate of me were very friendly and i am satisfy
hattie s | First ImpressionsCustomer service was great and facility was very clean and well maintained
IVORY L | Overall ExperiencePoor communication. Charged late fee of $20 because my debit card card was canceled to protect me from a fraudulent charge. I did not receive a new card before UHaul charmed me with late payment. I had paid flawlessly for over one year. I felt UHaul dealt with me in bad faith. Therefore, I will not recommend it to my family or friend.
anthony j | Overall ExperienceAbsolutely HORRIBLE customer service. I called to rent a Uhaul truck. The rep booked the truck and reserved the wrong size storage space. Me being a brand new customer assumed that based on the size truck that I rented. I would have the same size storage space. Well the storage was ridiculously smaller. When I told the manager she was rude and wouldn't accommodate me. In fact she told me they only had the most expensive space available in the facility $175 a month. It was nothing I could do but pay because we had unloaded all of the belongings. I went from having the smallest space to the largest because UHAUL didn't base my storage space according to the size of my Uhaul truck. It was a disaster and the Manager was as well. She had an attitude and took advantage of this inconvenient situation. I would NEVER recommend you guys whether it's to rent a truck or storage. Never book over the phone but go to the facility in person. HORRIBLE!!!! I'm hoping that I can remove my belongings from storage ASAP!!!!!
Tonisha T | First ImpressionsJust close to early every thing else was great
KEITH H | First ImpressionsI do have no comment
CHARLOTTE V | First ImpressionsI’ve been with youll before but didn’t have furniture just totes and had no problem there have always like the location I was there with the older men before he sold it a long time in coummunity and very handy
Estella S | First Impressions