I had a lot of mice dropping in my unit n the price was too much it kept going up
Darlene D | Overall ExperienceSelf Storage Units in Chicago, IL, 60619
U-Haul Moving & Storage of Chicago State
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83rd & Halsted Storage
8316 S Birkhoff Ave, Chicago, IL 60620 View Available Units
(U-Haul Neighborhood Dealer)1.9 miles from this location -
U-Haul Moving & Storage of South Shore
1650 E 71st St, Chicago, IL 60649 View Available Units3.5 miles from this location -
South Shore Self Storage
7843 S Exchange Ave, Chicago, IL 60649 View Available Units
(U-Haul Neighborhood Dealer)3.9 miles from this location -
U-Haul Storage of Marquette Park
2540 W 63rd St, Chicago, IL 60629 View Available Units5.4 miles from this location
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Storage Customer Reviews
- 3.5 Average Customer Rating
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I’ve been there before my frist move and always been help and lease people wish I had help with mover I would have save myself a lot of money going with you’ll thank you’ll
Estella S | Overall ExperienceNice, keep up the excellent work…😇
Roderick m | First ImpressionsMy move in date was 4/26/2025. My unit was i smelling and the person that took cate of me were very friendly and i am satisfy
hattie s | First ImpressionsCustomer service was great and facility was very clean and well maintained
IVORY L | Overall ExperiencePoor communication. Charged late fee of $20 because my debit card card was canceled to protect me from a fraudulent charge. I did not receive a new card before UHaul charmed me with late payment. I had paid flawlessly for over one year. I felt UHaul dealt with me in bad faith. Therefore, I will not recommend it to my family or friend.
anthony j | Overall ExperienceAbsolutely HORRIBLE customer service. I called to rent a Uhaul truck. The rep booked the truck and reserved the wrong size storage space. Me being a brand new customer assumed that based on the size truck that I rented. I would have the same size storage space. Well the storage was ridiculously smaller. When I told the manager she was rude and wouldn't accommodate me. In fact she told me they only had the most expensive space available in the facility $175 a month. It was nothing I could do but pay because we had unloaded all of the belongings. I went from having the smallest space to the largest because UHAUL didn't base my storage space according to the size of my Uhaul truck. It was a disaster and the Manager was as well. She had an attitude and took advantage of this inconvenient situation. I would NEVER recommend you guys whether it's to rent a truck or storage. Never book over the phone but go to the facility in person. HORRIBLE!!!! I'm hoping that I can remove my belongings from storage ASAP!!!!!
Tonisha T | First ImpressionsJust close to early every thing else was great
KEITH H | First ImpressionsI do have no comment
CHARLOTTE V | First ImpressionsI’ve been with youll before but didn’t have furniture just totes and had no problem there have always like the location I was there with the older men before he sold it a long time in coummunity and very handy
Estella S | First ImpressionsThe area where my storage was located was on the ground floor, it was very smelly and dark. There should have been extra lights on the ground floor, and I could hardly contain the smell. There were mice running around overhead, and they got into my items and ate through some things so I had to throw a lot of stuff away. I feel that the establishment should have done a much better job cleaning the ground floor, and tried to get rid of the mice. I have been to many other storage facilities and I've never been to one that was so nasty, smelly and unkept. It doesn't seen as if the owners or management even care. As far as the staff, I only had issues with management who was rude and uncaring about customers; the other staff were very friendly. And as far as the hours, there was a time that I tried to go into my storage facility after hours and I wasn't able to get in. But this was the worst storage company that I have ever been to, and I definitely wouldn't recommend to anyone, and I wouldn't ever want to go to Uhaul cause there's plenty other storage companies that people can go to.
Jullanar M | Overall ExperienceMy service with us haul storage was excellent
STEPHEN R | Overall ExperienceThe Manager at this location was very professional and simply resourceful.
Charlotte V | Overall ExperienceAyanna Howard the store Manager has to be the worst hire in all of America. Her crass, rude way of handling customers is the worst experience I've ever had. She doesn't listen to understand, only to respond. She filed a bogus charge to my account for a truck rental with damage already on it and blamed us, she then said she'd wave it only for a month later I received a damage claim. She lied, she was rude to me on a number of occasions, she either needs to be fired or demoted. She is HORRIBLE.
marcell m | Overall Experience