The place is rat infested ,filthy and poor service. Needs to be torn down and rebuilt.
TYSON D | Overall Experience83rd & Halsted Storage
8316 S Birkhoff Ave, Chicago, IL 60620(83rd and Halsted)
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- 3.5 Average Customer Rating
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The place is rat infested ,filthy and poor service. Needs to be torn down and rebuilt.
TYSON D | Overall ExperienceThe place was stinky & horrible the upkeep was terrible some of the units needs to be thoroughly cleaned before renting it out to people place looks like it’s hella water damage
Sierra R | ReservationI never moved in I canceled it 6/28/25
Cadessia W | ReservationTo be able to access my unit later in the day would be great also you do have 1 employer that wasn’t too friendly. Could have just be his demeanor, but it is what it is. Thanks
Gloria S | Overall ExperienceI had my storage unit for 2 1/2 years and I was never issued a discount or even appreciation for being a customer that long. They would never give you a courtesy call before the 10th of the month they will wait until afterwards to charge late fees. When you do call to make a payment the guys would have an attitude. .I would not recommend anyone to rent from this storage company. VERY UNPROFESSIONAL!!
CW W | Overall ExperienceMy experience with storing all my stuff at this location was EXCELLENT. The staff was helpful and professional. I would recommend them to a friend. And if needed, I would use the facility again
leola r | Overall ExperienceNo complaints.
Lucinda T | Overall ExperienceI would never never ever go back to that dump again two of the staff were very helpful but the manager is a liar and has no people skills need to be fired management don’t care about you.Please stay away for your on good
Daniel J | Overall ExperienceIt was dirty and quite a few bugs and they harass you for payment and their storage is not up to par for them to be harassing me
Joquetta M | Overall ExperienceI wasnt told that this was not an actual U Haul store, but an affiliate store. When I called and spoke to a customer service rep at the location, and tried to get my money back the rep was not helpful
Shanell T | ReservationFriendly people,clean environment
RONALD H | Overall ExperienceThere was not a long wait time and the receptionist calmly dealt with me as I was having a difficult day and not in the best mood. Kudos!
Privacy R | First ImpressionsI have used this company and this facility several times. Very impressed with the service
Privacy R | First ImpressionsThe representative called me to inform me that the storage closes at 5p.m. however the paperwork printed on the reservation indicated 6p.m. The people are NOT professional.
Privacy R | First ImpressionsI reserved for the wrong date will have to make a new reservation
Privacy R | First ImpressionsI did not utilize the facility, but the customer service was very good.
Privacy R | First ImpressionsThe employees were very professional and the storage facility was clean.
Privacy R | First ImpressionsThe staff was very accomadating, allowing us to turn the truck in on time, with our posessions inside, so that we could return the following day and unpack.
Privacy R | First ImpressionsThe overall the experience was wonderful and the representatives were very knowledgable and helpful. I was able to get in and out in no time. The location was very clean. Thank you for the experience.
Privacy R | First ImpressionsVery affordable, good location prompt service
Privacy R | First ImpressionsExcellent customer service.
Privacy R | First Impressionsservices was excellent good job
Privacy R | First ImpressionsI Never recieved a comformation call to confirm the reservation, I had to seach for an alterative location rearrange my truck rental plans, and also the locaton parking was nonexistant
Privacy R | First Impressions