The staff at the Tiffany Square location are fantastic. Second interaction with them and second time they exceeded my expectations.
Robert B | Overall ExperienceSelf Storage Units in Colorado Springs, CO, 80919
U-Haul Moving & Storage of Woodmen Rd
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Storage Customer Reviews
- 4.5 Average Customer Rating
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I was really pleased to see that there's a small donation item area up front, as I had a couple of items I needed to get rid of. There was already a stain on the floor of my unit, which I have a picture of.
Christina F | First ImpressionsThe staff was so accommodating, courteous , knowledgeable, & professional!! They made the process very easy. The facility was super too.
SANDRA H | First ImpressionsThe staff here at this location were exceptional. Friendly and helpful in the extreme. They got me unhooked and moved in in no time. Couldn’t be happier.
Robert B | Online Move InLoved the size of the units! The associates are very helpful and care about their guests!
Timothy P | Overall ExperienceI rented a space that was supposed to be 5x7x7. When I arrived it was after hours and when I unlocked the door, I found the space was a corner unit that was a triangle in shape. It was falsely advertised. I needed to unload a 5x8 uhaul trailer and had to work with customer service after hours to get a new space in the same rental location at a higher price. There was no follow up with management despite crediting the unused rental space. I hope they do not continue to try to rent this unusable space (space 2200). Moving is stressful enough to have this type of unwanted surprise
Amanda O | Overall ExperienceClean. Friendly employee. (Could have more. There was a line.) Glad you had dollies. You have several for mattresses & pictures. Would like more regular dolilies without the bars.
ALLISON A | First ImpressionsReally fast and friendly. Very knowledgeable and professional. I will continue to use these guys.
Joe L | First ImpressionsThe place is a maze! Needs better orientation. Sure, the employees know their way around. Maybe some color coding would help. Besides that, I do appreciate the offer of a free month…which I didn’t use.
Dave R | Overall ExperienceI cleaned out my storage within 5 days of paying the monthly rent and the gal on the phone refused to refund any amount remaining that I won’t be using. If this is really the policy, it’s antiquated. I shouldn’t pay $109.95 for 5 days.
AMANDA D | Overall ExperienceVery good storage experience, with the exception of 1 thing: Annoying LOUD alarms that would be triggered when I unlocked/opened the doors to my 2 storage units. Alarms didn't always trigger, but USUALLY did. Otherwise, good facility, thanks.
PAUL K | Overall ExperienceThis was a great storage facility. Only complaint we had is that there was a leak that got some of our stuff wet.
ADAM S | Overall ExperienceStaff was friendly and helpful when I wanted to change the code that was assigned to me. Online process was super easy. Facility is huge, temperature is perfect, and everything is clean, including the bathrooms.
Brooke Z | Online Move InWould be nice to get a refund if you leave the unit early.
Vanessa m | Overall ExperienceThe customer service is excellent! Nicole was kind and very helpful!
SUSAN G | First Impressions