I can't offer anything that is unknown to ownership. Having to stop and get a key each time to access the storage unit is more than frustrating. It's a policy and a choice owners have made. I respect that. The attendant is perfectly competent and pleasant. She recognizes the pain and suffering associated with the legalese of contractual obligation. I can't believe how long the check-in process takes. U-Haul needs to simplify the form. The attendant was kind and apologetic when asking for understanding in the check-in process. But the check-in process must be simplified. The lawyers have taken over. U-Haul really needs to look at how many claims they've had versus the customer satisfaction associated with obtaining a storage unit. My guess is the balance of multiple pages of legal phrases and documents that no one reads or can read on a computer are absolutely useless. Thanks so much for the kind person attending the office. I'm confident these are wasted words but for the happiness of employees and customers is worth stating the obvious.
RICHARD J | First ImpressionsSelf Storage Units in Cottonwood, AZ, 86326
U-Haul Moving & Storage of Verde Valley
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Drive Up Storage
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Small
5' x 5' x 8'Miscellaneous Storage
Size Guide- Rate:
-
$64.95
Per Month
- Drive Up
- Outside Level
- No Climate
- Rate:
- $64.95 Per Month
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Small
5' x 10' x 8'1-2 Bedroom Home
Size Guide- Rate:
-
$109.95
Per Month
- Drive Up
- Outside Level
- No Climate
- Rate:
- $109.95 Per Month
1 Unit Left!
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Medium
10' x 10' x 8'2-3 Bedroom Home
Size Guide- Rate:
-
$154.95
Per Month
- Drive Up
- Outside Level
- No Climate
- Rate:
- $154.95 Per Month
What Is Online Move-In / Rent Now?
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Storage Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Friendly staff makde this a pleasant experience!
MARTIN & | Overall ExperienceRhiannon was great, she was friendly and knowledgeable. Excellent service
DANIEL B | First ImpressionsHard to only be able to get to during some hours but service was top notch!!
RAEF L | Overall ExperienceSee above
Charlotte J | First ImpressionsSarah went above and beyond in helping us not only find the right unit but in making sure we had what we needed to be able to move in it. I'm in poor health, and her extra effort made what may have been an impossible situation, possible. Thank you, Sarah!
Dagan K | First ImpressionsOnly challenge is gravel vs pavement. Prefer paved surface. Otherwise it was great. Thx
Lora & | Overall ExperienceThe staff ladies were super friendly and welcoming, I highly recommend this facility.
ANTONIO M | Overall ExperienceThe service was phenomenal and we loved this storage unit. Definitely recommended this to family and friends for any moving and storage needs!!
Lauryann P | Overall ExperienceNice
CHRISTOPHER D | First ImpressionsAll the ladies were all super helpful and reached to get help needed you can see the Team work at play!
JOHN C | Overall ExperienceThe staff at this location have always been wonderful. I appreciate having a bathroom available when I needed to visit my storage unit. I had wished access was given past 7pm, like until 8pm instead. Big thank you to the team there!
megan q | Overall ExperienceManager and his communications woman both first rate
JEFFREY a | Overall ExperienceSuch a great location. I always have wonderful experiences from the friendly staff and it feels clean and safe...properly attended
Yolanda C | Overall ExperienceThe storage served our purpose very well.
SHANE L | Overall ExperienceI would recommend this business to anyone very easy affordable and convenient!
CHRISTOPHER K | First ImpressionsKJ and the main gal there (I apologize for forgetting her name) were super helpful and very kind hearted. I highly recommend this place! Thank you!
TEMPERA M | Overall ExperienceCustomer service is outstanding!
BRADLEY D | First ImpressionsAre use Uhaul facilities continuously for my business! Always helpful at this facility with friendly courteous and respectful staff! Always helpful and I will definitely use us facility again! Thank you so much for your excellent service!
ROCK S | First ImpressionsAre use U-Haul consistently for my business. Always helpful friendly and reliable! Have a return customer and will continue using this facility for my business. What a good chemo staff you have! Thank you so much!
ROCK S | Overall Experience