I have been doing business with this facility for many years and I think with the current crew it is more awaum than ever the regional mngr I s the best I have ever encountered she , s got this
hilder p | Overall ExperienceSelf Storage Units in Prescott, AZ, 86301
U-Haul Moving & Storage of Prescott
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Storage Customer Reviews
- 4.5 Average Customer Rating
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We rented a large garage unit to store our truck while our home is being remodeled. There are trailers in front of the garage making it extremely difficult to get our truck into the garage. We aren't able to move it safely without either hitting the garage wall or a trailer. It's just too close. We love the facility but wish we could move. :(
BILL Z | First ImpressionsEverything is ok and no problem
jorge l | First ImpressionsDesiree was fantastic to work with. All employees in this store are great.
Jeff P | Overall ExperienceThe indoor environment was ideal (temperature). The 10x10 was too pricey. Hence the move-out. The indoor alarm goes off a LOT. That's...alarming, and deafening.
Brad M | Overall ExperienceThank you all for your excellent customer service!
DENICE A | First ImpressionsNo trash can in lobby to throw trash away, not gently used items, literal trash!
BRIAN C | Overall ExperienceThe location was perfect for my move. I lucked out and got 2 units next to one another, and near the elevator. Unbelievably lucky! The storage units were spotless. Everything was very very clean. I'm happy!
Thomas J | First ImpressionsMorgan was extremely helpful and professional! We appreciate her customer service skills and warm considerate manner. Thanks, Cat
KELLY M | First ImpressionsThank you! You made our transition seamless
Anna H | Overall ExperienceEverybody I came in contact with like Christian and I believe he name was Anne, they were friendly, helpful, and answered all my questions. Excellent Customer Service. Thank You
MICHAEL P | First ImpressionsEXCELLENT AND KNOWLEDGEABLE CUSTOMER SERVICE. REALLY A JOY TO WORK WITH FOR APP 6 YEARS. STAFF IS SO VERY KNOWLEDGEABLE... A DECIDED IMPROVEMENT VS PREVIOUS STAFF... WHICH ALWAYS SEEMED DISCOMBOBULATED. I HAVE GREAT RESPECT FOR THE PERSON, OR PEOPLE WHO HAVE UPGRADED BOTH STAFF AND PROCEDURES.
Lynn D | Overall ExperienceAfter 4.5 years as a customer, I have never had a problem with I-Haul. The problem is that after the road construction on RT. 69 they didn’t provide access to U-Haul. You now have to go to Lowe’s and U turn to access U-Haul. I personally brought this to the attention of management. Deserie Wolfton has been polite and helpful in all aspects of my needs. I recommend U-Haul as they have been very helpful in my move to and from Payson to Prescott. My situation is complicated as I am Military and my Mission demands Flexibility. My final comment is that I highly recommend U-Haul for all of your moving needs.
Daniel B | Overall ExperienceI was told it would be a lot cheaper than it was. I paid 725+ $200 in fuel it cost me almost $1000 to move a little bit of belongings from Tucson to Prescott and one of your employees was a extreme jerk to me And rude
DAVID A | First Impressions