Contract states unit access unil 10pm. Access only available until 7pm, granted by signing out a single main door key that was always pocketed by another customer. This made gaining access a multi step process, requiring a physical key to access the facility. Drasti was very nice, as was the guy with glasses and a beard that worked in the yard. The older gentleman was very rude and unprofessional. Pricing was higher than most competitors. Overall a bad experience
Dan D | Overall ExperienceSelf Storage Units in Dartmouth, NS, B3A1J7
U-Haul Moving & Storage of Dartmouth
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- 4.0 Average Customer Rating
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Yes - we had a storage unit for 14 years and all interactions were great. Of course the price increased over those years which was a bummer but all staff at all times were helpful, courteous and respectful. The check out team yesterday were great.
KATHRYN J | Overall ExperienceMy belongings had been in storage for over 4 years. Everything was in perfect condition when I unpacked the storage boxes. Literally just like the day they were first put in storage.
steven g | Overall ExperienceWhen I arrived to pick up the truck and confirm my storage unit, I was told they did not offer the free month nor the free lock. He tried to say the only available unit was more expensive then I reserved. But when I kept saying what did I reserve he finally said he had one at the price I reserved. Then offered me the free lock but told me no free month.... I am going to another storage unit company within the week and will be disputing the charges with my credit card. Not only is the other company cheaper, the unit is bigger. 10*10 for 187 plus tax per month with a month free.
Ian M | First Impressionsstaff were amazingly helpful and friendly. had interactions with r seperate people and every interaction was stellar, great job people!
DONZELLA A | First ImpressionsStaff was friendly but had to ask why the alarm kept going off everytime I opened my locker. Till I asked and the gentleman was nice enough to tell me that I had to swipe the card everytime I entered and left the building.
FRASER C | First Impressionswould definitely use this location again.
Sean W | Overall Experiencewe are happy
richard m | First ImpressionsI have used UHaul a few times and I have no complaints. Staff friendly and helpful.
samatha j | First ImpressionsGreat service, very helpful staff, secure and convenient location, and overall very good value.
Stacey H | Overall Experience