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BERNARD W | First ImpressionsSelf Storage Units in Dartmouth, NS, B3A1J7
U-Haul Moving & Storage of Dartmouth
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Storage Customer Reviews
- 4.0 Average Customer Rating
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I had a unit for 3 months and then you raised the monthly fee by over $10 a month. I don't appreciate nearly immediate rate hikes so I emptied my unit and came up with an alternative.
Travis H | Overall ExperienceThird time I have used the windmill location and it's always a pleasure. Thanks
Michael C | Overall ExperienceI was not impressed with the fact that I was not informed about the accessibility to the unit. I was promised 24 hour accessibility on my move in date. I was not given access after hours to open the bay doors to move in my items. I had accessed the sliding door which was very inconvenient. I called the after hours number and no resolution was attempted.
Amanda C | First ImpressionsVery clean. Knowledgable & helpful staff.
Ann T | First ImpressionsWas advised @ time of securing my unit that I would need a security swipe card to access my unit without setting off alarms. Upon checking in I was informed no card needed, just stop by to get the gate key for my area of units. Just return (this) gate key before 7pm. I said wouldn't others need this key? She said yes, but just return it b4 7pm, closing time. After seeing my unit, with the games that secure this area wide open, I went to return the gate key. She informed me I would need to sign the key out and then back in into a log book. I asked if the security gates are aleay open and she said during open hours. I asked why I need to sign the key out and in and she said I don't need to. Why all of this unecessary verbiage? Also within my storage drive up access the rolled insulation in my units being is falling down and half missing. Pretty sure I should not be Subject to that matter falling from the ceiling as a matter of health. For $250 / month I would expect way better than this! Kurt Weber 248 819 1151
Kurt W | First ImpressionsStaff was friendly, unit easy to locate, pleasant experience
Russell E | First ImpressionsWe never moved in as we decided the unit you offered us was going to be to small. That is why we had to cancel.
Jennifer w | Overall ExperienceContract states unit access unil 10pm. Access only available until 7pm, granted by signing out a single main door key that was always pocketed by another customer. This made gaining access a multi step process, requiring a physical key to access the facility. Drasti was very nice, as was the guy with glasses and a beard that worked in the yard. The older gentleman was very rude and unprofessional. Pricing was higher than most competitors. Overall a bad experience
Dan D | Overall Experience