JOHN W on 9/25/2016
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Great staff,all unique in there own way. Thanks Michelle,Gary,Dale,Nick,Steve, and also Tyler. Going to miss you guys.
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DAVE G on 9/6/2016
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very good will use again
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Kimberly H on 8/19/2016
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Cost more than planned. Could not get Uhaul to deliver to my new home. Spent hours on the phone with Uhaul and still did not get what I wanted. Never again!
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LINDA H on 7/17/2016
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no comment
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SUSAN C on 5/24/2016
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Door did not close completely by itself lacking security. Area for unloading not paved nor wide. Step but no ramp.Inside door deep drain isn`t marked dangerous we stepped into it twisted our ankles.
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TODD M on 5/22/2016
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We were satisfied with the service that we received
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KAREN C on 5/16/2016
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The only criticism I would have is that access in the back of the building was difficult because the road was not paid and there were ruts and puddles when it rained.
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Kristina H on 4/26/2016
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Staff is great and very helpful!
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SAFFIE S on 4/10/2016
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The branch manager don`t have respect
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DANIEL E on 12/17/2015
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Staff went above and beyond to ensure our satisfaction
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Brandon C on 6/16/2015
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My U-Box was delivered in error to a Wal Mart Distribution Center with no paperwork attached. The staff broke in and found my phone number on the inside and called me to ask for delivery instructions.
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Steffanie W on 12/31/2014
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Made reservations but when got there to pick up u box there were no reservations , so had to start all over and luckily there were two available at the time and the staff got it all set up for me.
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Erin J on 12/7/2014
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On the day of pick-up, our trailer and our U-Boxes were dispatched to different locations. This was a huge problem, but Gary at U-Haul of Elmira gave us an extra day and made it right.
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SARAH B on 12/1/2014
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Gary and his people were great.
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HAILEY T on 11/4/2014
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the staff were very accommodating
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MIKE C on 8/4/2014
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The only comment I have is the computer system was not user friendly to your staff. He had to go to 2 different computers to finalize the storage agreement. Other than that, it was very pleasant.
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DUSTIN J on 6/25/2014
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The staff was pleasant and helpful. The entire moving process was Arizona to New York was pretty effortless...thanks to Uhaul.
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DARLENE W on 5/9/2014
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Staff was always knowledgeable and efficient and friendly.
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JONATHAN E on 3/20/2014
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n/a
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JERRY L on 1/31/2014
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Very cordial person ell.
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ROXANA C on 1/11/2014
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Delivery almost didn`t happen. I don`t kno if it was U-Haul facility or Mover`s Helper problem. Storage facility rectified problem.
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MIKE S on 1/7/2014
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Gary very helpful. Some others not so much.
needed more boxes and Gary helped even giving personal contact info and his day off.
hopeful Uhaul in Fla goes as well as the NY end.
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SUSAN T on 11/6/2013
Rating:
I never ever even used the unit, then then I went to cancel it at the end of the month, I was asked to pay another $74.95...that is NOT going to happen
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CAROL S on 10/18/2013
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Mgr.had bad phone skills,was short on the phone,talked bad about the mover helpers.Didn`t have my pickup sch`d as told.I pd extra for pickup w/mover helpers because they weren`t told about picked up
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MAUREEN M on 8/25/2013
Rating:
The manager Dave, at the Corning Road facility in Elmira, NY, was courteous knowledgeable and helpful.
Sincerely,
Maureen Miner
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