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Douglas A | First ImpressionsSelf Storage Units in Farmington, NM, 87401
U-Haul Moving & Storage of Four Corners
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Great service
George D | Overall ExperienceBest Choice I've made in the moving business along with storage. VERY grateful 🙏
Veronica Y | First ImpressionsThe original facility that has been upgraded with additional units is a quagmire maze. While there is a map, the unit I got is not yet on that map. In addition, it is at the very back of the facility, so a long maze walk to get to my unit. There is a garage door near my unit, but I was told, per corporate, it is going to be blocked off and concrete blocks placed in front of it. NOT USER FRIENDLY!!! Having access near my unit would make better sense to me, especially for the rate we are paying for 24/7 access to a 10x10 unit. Too often I’ve seen businesses short change the customer, because a manager has their hands tied by corporate decisions who don’t understand the full ramifications their policies do to customers at a specific location. You are the second company I’ve reviewed in the last week that did not put customers and staff as their first priority. I also have a MA in Transformational Leadership - knowledge of organizations and the ability to consult on operational processes and ensuring your number one resource stays number one; your employees!!!
larry l | First ImpressionsThe people on site are GREAT, but you have a TERRIBLE system for calling and "reserving" a unit. The person on the phone indicated that we reserved a unit, but when we arrived, we were told there is no reservation. How ridiculous and misleading. It makes the poor guys on site look ridiculous and makes customers angry. Don't tell people they have anything reserved when they DON"T. This is false advertising and leads to super frustrated customers. In addition, there is no waiting list, so the only way to know if something becomes available is by calling every single day and bothering the poor people who work there. This system is BROKEN.
Cecilia V | First ImpressionsNo comment
EMMALYN K | First ImpressionsAgain like I said I just said yes yes yes on everything I don't know my son did it all. However with that being said I don't think he would continue to do business with the place that was crappy he does a lot of business with you folks.
Wesley T | First ImpressionsAny time I had a question, they had an answer!!!! That is so convenient!
Roxanne T | Overall ExperienceMonday, June 23rd I visited the store to purchase boxes. The sales associate that helped me was extremely pleasant and helpful, that's why I returned on the following Saturday to rent a storage unit. The young lady that helped me was also very helpful and cheerful.
lezlee d | First ImpressionsGreat storage company. Only issue I had was the extra fees for auto payment or 24 hour access.
Audrey R | Overall ExperienceUnit is clean and staff very friendly..
germaine m | First ImpressionsEveryone at this site were very polite and helpful.
Sharon B | Online Move InWould recomed to a friend....thank you guys ...
yolanda y | Overall ExperienceIt's a great place but the prices for storage is very high yes it has climate control building and it's inside but it's getting expensive
larry b | First ImpressionsIt was fantastic service. Glad there was an unit just small enough for little stuff to store away, but however I will return again. When I have the opportunity of an home (rite now in an apt)
herschel s | Overall ExperienceGreat place to store your items. Very clean and secure!
TANYA H | First Impressions