I had to walk on the other side of storage facility to turn on the motion sensor lights.
Kenneth M | Overall ExperienceSelf Storage Units in Flagstaff, AZ, 86004
U-Haul Moving & Storage of Flagstaff
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Indoor Storage
Storage Customer Reviews
- 4.5 Average Customer Rating
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Sam and his staff have been wonderful to work with. Sam is nothing short of the world’s best uhaul associate. He was kind, friendly, well mannered and even likes to cracks little jokes. Anytime there was help needed for my storage needs he was the man that can. When we first started renting our unit, he was just your average Assistant Manager, now he’s been upgraded to General Manager and I couldn’t be more proud as a customer to see him blossom. Thank you Flagstaff Uhaul for everything you have done for us as a customer. We are very thankful for you.
SHELBY C | Overall ExperienceSeveral times I was there, the light didn’t work correctly, so you might want to fix that.
Cindy B | Overall ExperienceExcept for rate increases it was fine
Dorreen K | Overall ExperienceThank you for all the love ans support
TARA S | Overall Experiencesimply out...it has gotten too expensive. My unit didn't have any lighting in it. There were signs of mice that I hope I didn't bring home with me when I cleaned it out. There were no trash cans anywhere so when I swept it out there was no place to dispose of the dust and mouse droppings. Bottom line...I felt almost $200 for a 10X10 is excessive.
James H | Overall ExperienceThe whole process was easy and entirely non contact with anybody. I just disarmed the security my unit and pulled off the tag and everything I needed was inside the unit waiting for me to get started.
Hans J | Online Move InManagement has poor rude unprofessional attitude, staff gave me wrong unit number and code didn’t work, pick up U-Haul put in incorrect instructions and no one gave me a call back to fix the issue, drop off U-Haul was a mess. I was emotional when dropping off finally the truck and my entire experience was horrific. Never will I use U-Haul again.
MICHELLE L | Overall Experiencesafe and clean
thomas n | Overall ExperiencePatient and helpful staff. Very clean facility as well.
Brian K | Online Move InU-Haul customer service on all fronts (in person, over the phone) is subpar. I don’t even want to blame the representatives because it just seems like it’s the company’s culture. U-Haul policies are also strange and not customer friendly so I will definitely be avoiding U-Haul in the future.
Heather P | Overall Experience