My storage unit was burglarized
Sharon S | Overall ExperienceSelf Storage Units in Gainesville, FL, 32608
U-Haul Moving & Storage at University of Florida
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Indoor Storage
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![Example storage unit layout]()
Medium
6' x 10' x 9'1-2 Bedroom Home
Size Guide- Rate:
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$109.95
Per Month
- Interior
- 1st Floor
- Street Level
- No Climate
- Rate:
- $109.95 Per Month
1 Unit Left!
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![Example storage unit layout]()
Medium
10' x 12' x 9'2-3 Bedroom Home
Size Guide- Rate:
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$159.95
Per Month
- Interior
- 1st Floor
- Street Level
- No Climate
- Rate:
- $159.95 Per Month
2 Units Left!
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![Example storage unit layout]()
Large
10' x 25' x 9'4 Bedroom Home or larger
Size Guide- Rate:
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$249.95
Per Month
- Interior
- 1st Floor
- Street Level
- No Climate
- Rate:
- $249.95 Per Month
1 Unit Left!
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![Example storage unit layout]()
Large
10' x 30' x 9'4 Bedroom Home or larger
Size Guide- Rate:
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$259.95
Per Month
- Interior
- 1st Floor
- Street Level
- No Climate
- Rate:
- $259.95 Per Month
2 Units Left!
Drive Up Storage
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![Example storage unit layout]()
Large
20' x 25' x 9'4 Bedroom Home or larger
Size Guide- Rate:
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$489.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $489.95 Per Month
1 Unit Left!
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Other U-Haul Services
Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
No había el storage que yo había reservado y tuve que usar unoa mas caro. El storage ubicado en un Segundo Piso con solo accesopor escaleras. Bien difícil pues hubo que cargarlo todo, muy pesado.
Evaristo M | First ImpressionsMy phone calls have never been answered at actual location. Have been to location and place is dark and closed with no one working. I was not told there were no elevators for a second story. I paid for climate control and this building is a warehouse with minimal fans or AC it’s 80 degrees inside and it’s not even summer yet. It took me 20 minutes to find my unit because there was no one there show me and it’s a huge confusing multiple building place with no clear directions. Once I found my unit it does not actually look like 10x5. And there is a giant RaT Bate house taking up a foot of space. This does not look promising!!! And because I live 7 hours away I had no one way to see this in time to cancel and go with another storage facility. Now there are no available units at other locations because college move outs have started. This is a huge disappointment 😭but I am stuck with it. Good thing I got insurance because I have a feeling everything will be molded 3 months from now.
Jamie T | Online Move InWhen arriving the attendant requested payment for the first month. When he was informed that we had signed a contract for the truck we were offered first month free on the storage unit. He stated that his paper work/computer information indicated no such arrangement I asked him to have the free first month agreement confirmed by the time we unloaded the truck. By all accounts that has now been corrected. There were ample moving carts to use at the facility
ORRIN D | First ImpressionsNone
COREY S | Overall ExperienceThe gate was open; saw people coming through or hanging around the area while we loaded our truck.
Kimberly M | Overall ExperienceWhen I initially tried to get a storage unit no one at the facility was able to enter my info in the computer. I was told to come back the next day. The next day I was issued a unit at another facility, when I returned to the store they wanted to argue that they didn't have accesses to any other units! When it was discovered i was issued a unit at another facility they wanted to figure out how that happened instead of taking care of me! I wasted too much time just trying to get a unit that I was unable to use the truck to move my belongings as needed! I did ask about compensating me for my time, they told me they couldn't do anything about that! Then I received a message days later stating I owed money on my rental. When I went to the store the computers were down! I told the lady this was normal as I was never able to solve any issues on my first visit. I went on to tell her about being issued a storage unit at the wrong facility.... she told me it wasn't possible! I told her what happened and she refused to believe me, literally argued it couldn't happen! VERY RUDE!!!! All around a bad experience!!!!
CYNTHIA H | Overall ExperienceThanks Gary
SETH T | First ImpressionsIt was dangerous for U-Haul to rent a unit to me with NO LIGHTING. I had a full truck waiting to be unloaded and had to provide my own battery-operated light to ensure the workers' safety and allow the workers to unload and store my belongings. This delay cost me $350 with the moving company and a half-day in my time!!! Calls were forwarded by the local office to the U-Haul national call center and they were unable to reach a local manager. Their only explanation was that they were waiting for a part, a new sensor. According to another tenant, the lights had not been operational for two weeks. I had rented the unit immediately before I arrived at the local office. They had to have known there was no lighting and rented it to me regardless.
Regina C | First ImpressionsLaken was absolutely wonderful in helping me setup a storage unit and get the truck my turned In after 4 days of travel. Great customer service! TY Laken!
LINDA O | First ImpressionsRoof leak, minimal water thank goodness, but great staff, very helpful
CHRISTINE K | Overall ExperienceI had a pretty good experience minus the fact i had to file 2 claims for damaged Items in my storage unit due to an accident of U-Haul staff. 1 claim has been resolved awaiting for the second claim to be resolved.
Devante F | Overall ExperienceFor about 6 years, there was no staff on the premises. I could never talk to a real person. About 5 months ago, my unit got broken into. Some guy stole my autographed basket ball by signed by one of the Harlem Globe Trotters and other things like my jewelry that I still have not gotten back. This experience was absolutely horrible. The ceiling is leaking throughout the place which is an electrical hazard. This place is not safe.
CRYSTAL B | Overall Experience