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ashley m | First ImpressionsSelf Storage Units in Galesburg, IL, 61401
U-Haul Moving & Storage of Galesburg
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Jenna was extremely knowledgeable and had great customer service skills, would highly recommend
william w | Overall ExperienceThe workers were very helpful and nice.
Jason J | First ImpressionsThe staff is friendly and helpful. Too bad the abandoned mall the storage facility is located is not secure and prone to break ins and trespassing. Also some of the outside keypads don't function. This is not U Haul of Galesburg's fault but rather the owner of the abandoned mall the business is located in. The staff keeps the storage facility clean, but the florescent lights are falling, especially towards the rear of the facility. If I were the business owner I'd be upset with the mall ownership. This used to be a 24 hour facility, but with the break-ins and no security they are now 12 hours only.
Randall R | Overall ExperienceThe manager there is awesome and always on point
joseph M | Overall ExperienceJenna is the best manager I have ever worked with. She made my experience so much better.
Roger S | Overall ExperienceThe staff was more then helpful and the monthly fee for the storage I got was will within my budget.
DONAL S | First ImpressionsThe staff was very friendly and helped a great deal!
Debra H | Overall ExperienceThe young woman was very polite and helpful!
Penny B | First ImpressionsOnly problem is that the key pads for entry are not working. I don't think that is the fault of the staff though. Hopefully the key pads will be fixed soon. I also understand that there are not entry cards available to use at the key pads.
daniel s | First ImpressionsUnfortunately, Maintenace had not fixed the access pad to the main storage door. Had to "key" in in the office. Which required the" man door" to be unlocked during accessible hours. 24 hour access was not available for the past 3-4 months, access was only during office hours. Staff was apologetic about the Maintenace and access times.
Joe H | Overall ExperienceColton & Calvin are excellent: friendly, knowledgeable and helpful.
Jenna D | First ImpressionsOdometer on the rented uhaul wouldn't work properly and I was charged for an outrageous number of miles
Luke S | Overall ExperienceVery helpful and friendly experience!!
Shelley b | Overall Experience