The storage facility was always clean and well lit. The staff was very knowledgeable, friendly and helpful. I would definitely recommend to family and friends.
jahzara o. | Overall ExperienceSelf Storage Units in Rock Island, IL, 61201
U-Haul Moving & Storage of Rock Island
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Indoor Storage
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Small | 5' x 5' x 10'
Miscellaneous Storage
Size Guide- Rate:
-
$44.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $44.95 Per Month
-
Small | 5' x 5' x 10'
Miscellaneous Storage
Size Guide- Rate:
-
$44.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- ADA
- Rate:
- $44.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room! -
Small | 5' x 7' x 10'
Miscellaneous Storage
Size Guide- Rate:
-
$54.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $54.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room! -
Small | 5' x 8' x 10'
Miscellaneous Storage
Size Guide- Rate:
-
$59.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $59.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room! -
Small | 5' x 9' x 10'
1-2 Bedroom Home
Size Guide- Rate:
-
$64.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $64.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room! -
Small | 5' x 10' x 10'
1-2 Bedroom Home
Size Guide- Rate:
-
$74.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $74.95 Per Month
-
Medium | 8' x 10' x 10'
1-2 Bedroom Home
Size Guide- Rate:
-
$89.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $89.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room! -
Medium | 10' x 10' x 10'
2-3 Bedroom Home
Size Guide- Rate:
-
$104.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $104.95 Per Month
U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Box containers.
What Is Online Move-In / Rent Now?
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Storage Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Thank you for great customer service at my location!
dawn g. | Overall ExperienceVery pleased with the entire experience. Staff is always very polite and respectful. Thank you.
Jelseca W. | Overall ExperienceBest storage solution for the entire QC.
Thomas D. | Overall ExperienceI wish the garage area required a code to enter. Sometimes I was there by myself after the office closed and anyone could come in. I had someone come through riding a bike around 6pm one night. Made me uncomfortable.
Beth A. | Overall ExperienceBathrooms were extremely dirty…
Austin M. | Overall ExperienceIt’s always clean and well kept. The lighting is excellent and the staff is super helpful and friendly.
Stephen D. | Overall ExperienceGreat staff. Everyone really helpful and professional. Always professional appearance. Have been to other uhaul business this facility is far beyond those.
MICHAEL C. | Overall ExperienceGreat experience. Having garages to pull into to unload was bonus.
Anthony F. | Overall ExperienceBest storage ever and reasonably priced
bryan s. | Overall ExperienceThe staff at the Rock Island location were extremely professional and addressed every concern I had regarding this time with them. I have been at a lot of storage facilities throughout my life in multiple careers and I have never had the pleasure of working with a staff such as the ones at this location. I truly want Mr. Caleb and his team to know how valuable the encounter was with him and his staff. Great job and continue to do what you all are doing. Thank you all so much for restoring faith back into the human race for me. Kenny Williams
kenny w. | Overall ExperienceYesterday my fiancé went to unload our storage unit we have had at your Rock Island location for several months. We were on a time crunch moving our homes and also were unloading the unit before the next months rent was due. He went after hours to unload as thats all the time we had that day. Upon renting this unit we were not informed that there is a side door to load and unload. We were sold on it because it was so close to the main entrance and how convenient is that? My fiance unfortunately got his keys locked in the facility leaving his vehicle wide open and unlocked- our storage items wide open and unlocked and him stranded. He frantically called me for help, but we still cant leave our items there for the taking. He then called Caleb Williams phone number who was listed as GM "after hours help" line after trying to load the app which would not work. Caleb continued to forward both of our calls until finally turning his phone off. My fiance was able to get back into the building to get his keys when he realized the large doors in the front by our unit and also where he loaded everything to were not opening. Again, this is not something we were told upon renting and we did not know about the side door as it was all the way a crossed the unit and your General Manager was refusing to answer his phone AND it is posted nowhere on the building or doors. So once again he was stuck because some of the items were too big to fit through the smaller door. Caleb finally responded via text about the side door. Caleb was very short and rude and showed an unwillingness to help, respond or apologize. What should have taken an hour or so took 2+ hours. Caleb has continued this behavior upon us asking for his customer service line or boss so that we can report his behavior and even proceeded to cuss at my fiance and exclaim that he didnt understand what the problem was and not to bring our business or our businesses business back. This is a very poor decision on his part. Why have a GM on call help line if they refuse to answer or help? What if my fiance was unable to get back in the building and his car keys remained locked in? What would really go a long way is for a GM to be helpful, considerate and compassionate because moving items can be very stressful. A simple and sincere apology from Caleb would go a long way. Rest assured that as GMs of this community we will not network for, recommend your services to our customers, or use them again in the future without the behavior being addressed and corrected.
RYAN P. | Overall ExperienceVery clean and someone was always there to help
Theresa G. | Overall Experience