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Jacque B | First ImpressionsSelf Storage Units in Rock Island, IL, 61201
U-Haul Moving & Storage of Rock Island
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Indoor Storage
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Small
5' x 5' x 10'Miscellaneous Storage
Size Guide
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
-
$44.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
- $44.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room! -
Small
5' x 10' x 10'1-2 Bedroom Home
Size Guide
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
-
$74.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
- $74.95 Per Month
-
Medium
5' x 15' x 10'1-2 Bedroom Home
Size Guide
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
-
$89.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
- $89.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room! -
Medium
10' x 15' x 10'2-3 Bedroom Home
Size Guide
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
-
$164.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
- $164.95 Per Month
2 Units Left!
Drive Up Storage
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Medium
10' x 15' x 9'2-3 Bedroom Home
Size Guide
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
-
$154.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
- $154.95 Per Month
What Is Online Move-In / Rent Now?
Storage Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The uhaul location itself was great! Customer service representatives through text messages need more training! I was told by customer service representative via text chat that I was going to be billed another month because I had my stuff in the unit the day my payment was due. I don't think she fully understood me thinking I was complaining about payment being taken. When that was not what I was inquiring about at all. I don't asked if it was true that I have a 5 day grace period. She informed me that no I do not and if my stuff was still on the unit on due date I would have to pay. I am a busy adult like most of us are! I was at work and she completely stressed me out about my belongings while I was having a hard day at work. Training on empathy and giving the correct information is much needed! I cleared my unit day of due date and told the people that worked at the location what was told to me by customer service rep and they informed me that I did have a 5 day grace period! All of that stress for absolutely nothing. All while working a hectic job after a long process of buying a house. The people at the uhaul location I used where amazing and very helpful. I wish there was a way to talk to them directly instead of a call center!
Olivia N | Overall ExperienceMany other storage facilities lure you in with a low rate and then you find out that’s not really the price, it was a six month paid in advance OR you get intro price but then keeps escalating. Appreciate very much the transparency.
joe b | First ImpressionsI really enjoyed my storage unit: it was super helpful to have, and thanks to everyone at UHaul for the great service!
emily t | Overall ExperienceI got a free month for setting up auto pay which I was not aware of and the gentleman informed me of and I was super happy!
laura s | First ImpressionsI wanted a 10 x10 x10 unit and when I purchased a lease online, they actually gave me two 5 x 10 x 10 units. I wanted a larger unit to have more maneuverability. It was never indicated at check out that two units would be given instead of one. If I had known this, I would have looked into the other location that is 10min away. The website should tell me it’s splitting me into two units instead of saying that there is still a 10 x 10 x 10 available. The two units were not even in the same row of storage units. Frankly it is extremely inconvenient and I wish I had been given an option or at least notified before I was committed to this set up. I feel duped that I rented one large unit and was given two smaller units instead.
Emily T | Online Move InI think you need to have a longer grace period for people experiencing financial hardships i lost my job and ended up with a severe back injury and couldn't make my payments on time while trying to find another source of employment while also dealing with my back injury then I was told I could pay a small fee but then I'd have 24 hours to remove my stuff and I dont really have friends and my family doesnt live close by so moving my stuff on my own with a back injury wasn't a possibility and then I finally found a job but due to my work schedule i wasn't able to stop into the office and every time they sent me a text update It said I could respond to the text message and I did several times and got no reply back so just took that as they were no longer willing to work with me so now I just lost my unit with all my tools and things I had gotten from my dad and from my grandfather that died a few years back because I basically felt like I had no other options and you guys wouldn't wait for me to get a few paycheck under my belt from my new place of employment and now I keep getting messages to rate my experience which just feels like pouring salt into an open wound like I understand that you guys have a business to run but showing a little bit of grace and compassion to people who are actually trying would go a long way
JENNIFER S | Overall ExperienceI experienced a couple of issues of waiting 45 minutes for help, difficulty accessing my unit twice, on 2 occasions I was able to enter the self storage without scanning my card which I felt was not secure, Live Chat informing me I needed to pay for rent to cancel my contract but I was already paid in full, and Live Chat informing me I can cancel my contract on the app but I was not able to.
Tina A | Overall ExperienceThanks for making this so easy and affordable.
laura s | Online Move InI really, really enjoy this Uhaul place, excellent with cleansiness, absolutely friendly and one thing. I really admired when I got a storage unit and I opened it. There was a lock in there. And the first month's free overwhelmingly good things with them. All the time i've been going to them since they opened every maybe other year.I need a storage unit.They are absolutely fabulous.I love it
Tawana M | First ImpressionsTY 4 everything
Michael E | Overall Experience